Bailey Kester | Page 9

W&L is by far the best car dealership we have ever dealt with. They were direct in their pricing, no high pressure sales and all around good people to work with. We felt like family from the moment we sat d with. They were direct in their pricing, no high pressure sales and all around good people to work with. We felt like family from the moment we sat down to talk. Dale took the time to explain the vehicle and answer our questions. And when we returned to actually purchase the vehicle the process was very smooth and effortless. We were shown around the business, introduced to the maintenance department and made to feel like we were appreciated not just another sale. Frankie’s help with how to work the screen in our car was amazing. He was very knowledgeable and explained things very thoroughly. We even got a follow up call from Dale to see how things were going. I would highly recommend W&L to anyone interested in purchasing a Subaru. Thank you all and keep up the good work!! More

by wdbrooks1984 Verified Customer Verified Customer

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Awesome experience. Couldn’t be happier. I will definitely buy cars from you in the future. Couldn’t be happier. I will definitely buy cars from you in the future. More

by pixieblue17 Verified Customer Verified Customer

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Closest Subaru dealer, everyone was very friendly and cooperative in finding a car we wanted at the price we wanted to pay cooperative in finding a car we wanted at the price we wanted to pay More

by georgecat2015 Verified Customer Verified Customer

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Kyle and service department represent Subaru well and are great at their jobs. They are concerned about the customer. I was not impressed with the group of people in the front corner of the sales floor. I great at their jobs. They are concerned about the customer. I was not impressed with the group of people in the front corner of the sales floor. It seemed that I was bothering them when I asked to have my car evaluated. I almost went to Fullerton in Mechanicsburg. As to finance, I don’t think he was understanding what he was saying when discussing the warranty as it sounded like we should not buy the car with all of the repairs it would need. As to the delivery person, he was excellent and knew the new car as well as the old one’s features. Lastly, you need more space for customer parking. You need to reconfigure the sales parking area. With so many cars all over the place, it gives an appearance of clutter and disorganization. As a customer, it does not give you a welcoming feeling when you can’t find parking and scared to drive thru the clutter. More

by Markref Verified Customer Verified Customer

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Very easy process from start to finish for buying a car. Friendly sales staff as well. Friendly sales staff as well. More

by erin35 Verified Customer Verified Customer

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We love W & L Subaru and everything about them. How friendly, helpful, and knowledgeable their employees are. We feel like part of their family. We have also used their collision repair center, whi How friendly, helpful, and knowledgeable their employees are. We feel like part of their family. We have also used their collision repair center, which did an amazing job fixing one of our Surbaru’s. We have been purchasing all of our vehicles at W & L for close to 30 years. I think we have bought 10 Subaru Legacy’s over the years we have also turned 7 family members into Subaru owners. We have never had any issues with any of them. We will only purchase vehicles from W & L, they are our dealership for life. More

by Grammywolfe59 Verified Customer Verified Customer

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Great price thorough explanations and no-nonsenseGreat price thorough explanations and no-nonsense dealer ship price thorough explanations and no-nonsense dealer ship More

by tontol2003 Verified Customer Verified Customer

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Always a great experience at W&L Subaru Norry :) this is my 4th Subaru and the customer service is unbeatable my 4th Subaru and the customer service is unbeatable More

by ariesmel74 Verified Customer Verified Customer

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The buying process was quick and easy with no pressure. They made the process easy even through the chaos of their winterfest. They made the process easy even through the chaos of their winterfest. More

by jru108 Verified Customer Verified Customer

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The price I was quoted on the phone was the price I paid. The only problem I had was that the inspection didn’t include the emissions sticker as required by Luzerne County. Didn’t discover this until my br The only problem I had was that the inspection didn’t include the emissions sticker as required by Luzerne County. Didn’t discover this until my brother asked about it. More

by stoneycreek160 Verified Customer Verified Customer

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