Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.8
105 Reviews
4.8

105 Reviews

Write a Review

105 Reviews of Belinda Frost

January 25, 2026

Dealership Rating
Employee Rating

I made the appt 25 days in advance. When I arrived there was no record of an appt. Belinda was nice enough to fit me in. More

by Borsukdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 17, 2026

Dealership Rating
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I will start off by saying Belinda Frost goes above and beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the mast More

by guilfus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: There was another service advisor that also took care of me since Belinda was busy! I thought that was very helpful and nice of her! Her station is in front of Belinda. Nice and helpful young lady!!

Jan 17, 2026

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2026

Dealership Rating
Employee Rating

Wonderful and polite employees, clean environment, the worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around. More

by Thaboywonder216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas , Mary Rosado

Jan 17, 2026

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

January 07, 2026

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Employee Rating

The staff was extremely helpful and wise to my needs and for my car's situation. More

by Starr
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

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Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mansour, Stephen Donat, Tom Wolfe , Jonathan Hawk

Dec 19, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 13, 2025

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Employee Rating

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Donat, Randy Maggio , Kimberly Clay-Carrillo

Dec 13, 2025

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

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Employee Rating

I had a great experience at Spitzer Kia Cleveland. The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and mad More

by JOSEPH JACOB LINDBERGH JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

They treated me with respect and went on a test ride and we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us More

by Walls33355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2025

Dealership Rating
Employee Rating

Always very friendly. In and out in the time quoted every time. Always explain what has been done More

by Terrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins, Randy Maggio

Dec 06, 2025

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2025

Dealership Rating
Employee Rating

This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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