Ben McGrail | Page 23

Exceptional Dealership I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view as soon as I arrived. Ben was a great representative of Joe Machens and was the best salesman I have ever encountered. He and everyone I encountered were professional and not pushy. I will be recommending this dealership to everyone I know who is in the market for a vehicle. More

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Very polite and helpful They was polite and courtesy. Explained with full detail what was going on and what they could do to help/fix the problem. They took good care of me They was polite and courtesy. Explained with full detail what was going on and what they could do to help/fix the problem. They took good care of me and my car. More

by dls1989 Verified Customer Verified Customer

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Ask for Ben! Best customer experience! Probably the best car shopping experience I’ve ever had and I’ve purchased 12+ vehicles over the last 20 years. My wife knew exactly what she wanted a Probably the best car shopping experience I’ve ever had and I’ve purchased 12+ vehicles over the last 20 years. My wife knew exactly what she wanted and they offered best pricing we could find within 300 miles of Jefferson City. Working with Ben was just icing on the cake. Due to our schedules, the sales process was stretched out over a few days but Ben was very accommodating. Highly recommend Ben! More

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Excellent service up front and honest great experience We live in Elkhart Indiana. We were looking for a 3500 Ram Dually and they had they truck were looking for at this dealership and we got the price we We live in Elkhart Indiana. We were looking for a 3500 Ram Dually and they had they truck were looking for at this dealership and we got the price we were looking for. We called and spent a lot of time talking and dealing with Ben McGrail. He was honest and upfront with us. We made the 8 hour trip to Mo to get this truck. We check it out, fell in love and within 2 hours upon our arrival we walked out with keys in hand and drove it back to Indiana. The Finance Manager was excellent, he was able to get us approved with 30 minutes after we accepted the truck. We took lots of card and have already giving some to other drivers who are looking to upgrade there trucks. We are hotshot drivers and we put lots of miles on our trucks. So our sincere thanks goes out to Ben McGrail and Jamie Wilson for the excellent services and promptness. We will return. David and Marti Doan More

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Good Experience I received great service and they have a nice dealership. They even let me take a car home overnight with a full tank of gas to try it out. I received great service and they have a nice dealership. They even let me take a car home overnight with a full tank of gas to try it out. More

by whit.brauch Verified Customer Verified Customer

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Extremely helpful, kind, and non pushy Everyone at Joe Machens Capital City Ford was great to work with. They were always very mindful of what I was looking for and tried to get the best ca Everyone at Joe Machens Capital City Ford was great to work with. They were always very mindful of what I was looking for and tried to get the best car possible for me. More

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Amaze-Balls!!! Ben might be the single coolest person I've ever met. We became best friends instantly, and he successfully talked us into purchasing a beautiful truc Ben might be the single coolest person I've ever met. We became best friends instantly, and he successfully talked us into purchasing a beautiful truck! I'll be singinging every time I get in the truck because of him. "making my way down town......" Thanks Ben for staying so positive knowing commission was almost non existent on this sale! We appreciate it, and will be sending everyone we know and even some we don't your way. Cody and I have a gift for you! More

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Great experience! The people at Machens Capital Ford were very good to deal with. I would recommend Shawn Wagner for your next purchse. We are more than pleased! The people at Machens Capital Ford were very good to deal with. I would recommend Shawn Wagner for your next purchse. We are more than pleased! More

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Mike Rogers for the win! Mike Rogers has once again given us top quality service is purchasing our newest vehicle. This is the second vehicle we have purchased from Mike in t Mike Rogers has once again given us top quality service is purchasing our newest vehicle. This is the second vehicle we have purchased from Mike in the last 3 years. Mike went above and beyond to help me get the vehicle I love for the price I could afford. My husband and I both highly recommend Mike not only for his professionalism but his genuine willingness to help in any way he can. Thanks Mike!!! More

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Great experience with Ben! Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and helpful. More

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