Ben Ossome | Page 4

Excellent Service Although I was one of many waiting for service, I was respected and my vehicle cared for. I like that. And the wait time was reasonable. Thank you. Although I was one of many waiting for service, I was respected and my vehicle cared for. I like that. And the wait time was reasonable. Thank you. More

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Excellent sales experience Went to Maita to lease a new RAV4. Went for test drive and found what we liked and went back to dealership and haggled on numbers for awhile could not Went to Maita to lease a new RAV4. Went for test drive and found what we liked and went back to dealership and haggled on numbers for awhile could not get to were I wanted to be so we looked at another car. Then they came back with numbers for that car and they were almost the same. So I told them I was just going to have to wait I was not going to do something I wasn’t completely comfortable with so they said give us one more try trying to get the payment you need on the RAV4 since that is what you came in for and we want you to leave with that and feeling like you got a good deal and comfortable with your payment. So I said one more try and that’s it if you can’t do it for this price I am going home today with out a vehicle. Needless to say they made it happen. More

by JESSENEWCOMER Verified Customer Verified Customer

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Another great experience! We didn’t want to buy a new car, but circumstances brought us back to the dealer again. Ben, our salesman, Jay, the manager, and Manuel, in financing We didn’t want to buy a new car, but circumstances brought us back to the dealer again. Ben, our salesman, Jay, the manager, and Manuel, in financing made it another pleasant experience. We would recommend Maita Toyota to all. More

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2019 prius Great service and good customer service. 10/10 and i will definitely recommend yo my friends and family and im looking forward to work with you guys Great service and good customer service. 10/10 and i will definitely recommend yo my friends and family and im looking forward to work with you guys More

by CLINTRUIZ Verified Customer Verified Customer

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Sales rep was awesome, but finance was was extremely slow I will start by saying that this review and rating doe not have anything to do with our Sales rep Ben. We came looking for a very specific car. He sho I will start by saying that this review and rating doe not have anything to do with our Sales rep Ben. We came looking for a very specific car. He showed us exactly what we asked about and did not attempt to up sell us a new or more expensive vehicle. Thank you Ben! We waiting at least 4 hours for financing. Of this time, it only took us about 15 minutes to negotiate. This was a ridiculously long amount of time to wait. This is the reason that we will not purchase another vehicle here. This was a missed opportunity because we are planning to buy another car this year and has been considering a new Toyota. More

by KIM.CANCILLA Verified Customer Verified Customer

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Strong Financing and Sales Team We didn’t really have a big budget when it came to the vehicle and monthly payments. But our salesman and Mel worked hard to make sure everything fit We didn’t really have a big budget when it came to the vehicle and monthly payments. But our salesman and Mel worked hard to make sure everything fit perfectly! Very happy! :) More

by KHARTWIG31 Verified Customer Verified Customer

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excellent service Everyone was friendly and very helpful. My only complaint would be that the paperwork took along time to complete because equipment wasn't working. I Everyone was friendly and very helpful. My only complaint would be that the paperwork took along time to complete because equipment wasn't working. I would rate my experience a nine out of ten. I will refer friends and family to Maita Toyota in the future. My regret is that I can not remember the names of employees. More

by ANGELALEBEAU Verified Customer Verified Customer

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Quality Service We have had both our Highlander and Prius serviced at Maita for years. The service is very good, efficient, and completed on time. The staff are all w We have had both our Highlander and Prius serviced at Maita for years. The service is very good, efficient, and completed on time. The staff are all well-versed in interpersonal skills and you won't be disappointed. More

by HENRYMORITA Verified Customer Verified Customer

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Very long day Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to ex Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to explain everything within their respective scopes and made sure to answer in detail any questions that came up, clarifying any confusion we had. There was, however, a lot of wasted time filling out preliminary paperwork just to begin to talk about a deal (apparently to ensure we were “serious buyers”). None of the other dealerships we had visited had required such paperwork to be filled out. We had also asked to come back the next day to finish up signatures, since it had been a long day and had gone late into the evening, but we received empty threats from Mel about selling the car, if we chose to do so. More

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Great experience! No pressure salespeople. I am pleased to tell you that Jesse Elsberry was just awesome to work with. He was friendly open to negotiate and very patient. I walked away with a q I am pleased to tell you that Jesse Elsberry was just awesome to work with. He was friendly open to negotiate and very patient. I walked away with a quality vehicle at a wonderful price! I will definitely be buying again from here. Thank you so much!! More

by JWCH77 Verified Customer Verified Customer

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