Bert Gomez | Page 6

Lester Glenn Subaru responded

Hi kaczmarek.stan, Thank you for sharing your experience! We're glad our team could support you during such a critical time and provide a loaner car, ensuring you made it to your meeting on time! Your appreciation means a lot to us, and we'll be sure to pass along your thanks to the service department. If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RACHELMAS86, Thank you so much for your review! We're delighted to hear that you had a great service experience, and we'll be sure to pass along your thanks to Kathy for her assistance! Ensuring that our customers receive thorough service and addressing any concerns, like the scratch in your door, is important to us! We're glad you appreciated the inspection with photos and video by the tech. If you ever need anything else or have further feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RCUTTI0214, Thank you for your feedback! We're thrilled to hear that your experience was awesome and smooth! Nicole is dedicated to providing informative and timely service, and we're glad she could assist you! Making it easy to set appointments is important to us, and we're glad we could deliver on that front. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BAIL969, Thank you for sharing your experience with us! We're thrilled to hear that Eric provided fantastic service and went above and beyond to ensure that every detail was explained, your coupons were applied, and even backed up the car for you when you were ready to leave! Providing thorough assistance and ensuring customer satisfaction is what we aim for, and we're delighted that Eric delivered on that! We'll be sure to pass along your kind words to him. If you ever need anything else or want to share more about your experience, feel free to reach out. We appreciate your feedback and your trust in us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PARKINSON.BOB, Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've been buying and servicing your vehicles with us for years and that you recommend us! Your support means a lot to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of happy driving with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NurseErica13, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that everyone was helpful, patient, and accommodating during your visit. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi urfave, Thank you for your enthusiastic review! We're thrilled to hear that you received great customer service and that you appreciate Eric's beard – what a guy indeed! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ROB@FOLINUS.COM, Thank you for your wonderful review! We're delighted to hear that you've consistently had pleasant experiences with our dealership and that you appreciate our friendly, professional, and timely service! We're also thrilled that you find Subaru vehicles to be the most reliable you've ever owned. Customer satisfaction is our priority, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FRAB510, Thank you for sharing your positive experience with us! We're delighted to hear that Bert rectified your issue like a service manager should! Providing excellent service is what we aim for, and we're glad you had an awesome experience! We'll be sure to pass along your kind words to Bert. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team