Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 20

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

January 11, 2025

Dealership Rating
Employee Rating

From start to finish - from making an appointment for service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly a More

by TONY NICASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

BMW of West Chester responded

We are truly appreciative that you continue to experience friendly, professional, and competent service during your visits. Thank you from all of us at BMW of West Chester!

December 31, 2024

Dealership Rating
Employee Rating

The vehicle updates are helpful. Previously a video of the undercarriage and overview of the vehicle was texted to owner of vehicle by the mechanic. That was great! An oil change see More

by CJEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor

Jan 13, 2025

BMW of West Chester responded

We are truly delighted to hear our vehicle updates and loaner program were accommodating during your visit. Many thanks from all of us here at BMW of West Chester!

December 25, 2024

Dealership Rating
Employee Rating

Very satisfied with reception and service. My go to place for future for any service. More

by NAGARJUNA.580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are gratified to hear you were satisfied with your recent service experience. We look forward to seeing you again; many thanks from all of us here at BMW of West Chester!

December 24, 2024

Dealership Rating
Employee Rating

8:40am appointment for inspection and car nit touched until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none unde More

by Giann704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 23, 2024

Dealership Rating
Employee Rating

BMW of West Chester has been taking care of my cars for the past 15 years and doing a great job More

by BOJOHOOD1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

BMW of West Chester responded

We are delighted to hear we have provided you with great service for over a decade! Many thanks from everyone here at BMW of West Chester.

December 22, 2024

Dealership Rating
Employee Rating

BMW of WC has always taken great care of our vehicle. Bill C is compassionate and through when dealing with my requests. Great team to work with. More

by weilerolivia211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi, Caroline Combs

Dec 23, 2024

BMW of West Chester responded

We are thrilled to hear Bill Cosenza has provided consistent and compassionate service during your visits. Many thanks from everyone here at BMW of West Chester!

December 19, 2024

Dealership Rating
Employee Rating

BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand More

by VVAKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

BMW of West Chester responded

We are so pleased our service department provided you with a courteous and knowledgeable experience during your visit. Many thanks from all of us here at BMW of West Chester!

December 15, 2024

Dealership Rating
Employee Rating

I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 30, 2024

Dealership Rating
Employee Rating

Wonderful service great sales team. We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! More

by HWINGERD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

BMW of West Chester responded

We are delighted to hear you felt well cared for and respected during your sales experience. Many thanks from all of us here at BMW of West Chester!

November 27, 2024

Dealership Rating
Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

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