Bill Cosenza | Page 21

The dealership addressed all of the needs that I was concerned with. Bill the service advisor went above and beyond to make sure of that. concerned with. Bill the service advisor went above and beyond to make sure of that. More

by KORRAMK Verified Customer Verified Customer

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Very friendly staff - nice waiting area. Work was dine expertly and as expected. Will come again. Work was dine expertly and as expected. Will come again. More

by STEVENGOEBNER Verified Customer Verified Customer

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I have been working with this dealership for over 25 years. Would not go anywhere else. Great sales / service. years. Would not go anywhere else. Great sales / service. More

by Jkaspar Verified Customer Verified Customer

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Always had a good experience here. That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone e That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone else at all, but that Rob was fantastic. I miss seeing his smile. More

by mzosiecki Verified Customer Verified Customer

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Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I have is that my seat 💺 got moved and never put back to the programmed level. Overall great job. More

by RAMINDERCHATHA Verified Customer Verified Customer

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My experience was wonderful because my service advisor was great and so were the mechanics that worked on my car was great and so were the mechanics that worked on my car More

by MEISENHARDT86 Verified Customer Verified Customer

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Excellent service, especially Bill Cosenza! Great communications throughout the process. Very thorough and knowledgeable! Thank you! Great communications throughout the process. Very thorough and knowledgeable! Thank you! More

by M.DAMICO Verified Customer Verified Customer

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A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK Verified Customer Verified Customer

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On Saturday October 19th my 2021 M340i was scheduled for a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weigh a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weights to match the wheels , the dealership allowed me to do so and I’m grateful because my wheels are black and I hate the silver balance weights. It never fails when I take my car to BMW of west Chester pa. They always welcome me with a smile and I’m grateful to Bill Cosenza the service advisor who was more helpful and supportive than I was expecting. He was swamped with paperwork and he took the time to make sure that I was completely satisfied and comfortable with the process. Bill made sure to let me know how much longer and what’s going on. He kept me informed and not just sitting there waiting. Thank you bill you did a great job on Saturday in helping me . More

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Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More

by Dschiltz5 Verified Customer Verified Customer

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