Bill Gann | Page 10

Enjoyable Purchasing Experience Overall a very rewarding car buying experience. Found the car I wanted on-line, requested a quote and was pleased with the offer. Bill Gann email th Overall a very rewarding car buying experience. Found the car I wanted on-line, requested a quote and was pleased with the offer. Bill Gann email the offer and we set up a test drive 4 days later. The entire staff was extremely concerned about sanitation given COVID-19 and all wore masks, gloves and offered gloves an hand sanitizer and gloves to all customers. All surfaces were sanitized as well as computers, and keyboards. The car was completely sanitized before entering including keys and door handles. As with all new car purchases there were loads of questions and information requests but the staff were extremely friendly and personable. Thanks Bill, Patrick and Jeanette. Enjoyed the no pressure approach when options and upgrades were discussed including warranty and insurance options. This is the second car that we have purchased from Elk Grove Toyota and have been totally impressed with the service we received with the first car over the years and we are confident we will receive the same service in the future. More

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jeremy was nothing but pleasant and informative. he went over and beyond to get me the car i wanted. great customer service from both jeremy and elk grove toyota. would definitely recommend everyone to go t over and beyond to get me the car i wanted. great customer service from both jeremy and elk grove toyota. would definitely recommend everyone to go to elk grove toyota and jeremy. thank you for making it an easy and fast experience. More

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Could not have been happier with our experience. Bill was personable, very informative and just a funny guy. Debbie was also a joy to work with and made the financial portion very simple. personable, very informative and just a funny guy. Debbie was also a joy to work with and made the financial portion very simple. More

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We really appreciate Bill Gann for his exceptional customer service and professionalism. He is very upfront and gain our trust. This dealership is way better than other competitors. customer service and professionalism. He is very upfront and gain our trust. This dealership is way better than other competitors. More

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I have purchased multiple vehicles from Elk Grove Toyota. I have always enjoyed the level of service that I receive from their professional fleet management staff and their finance department staff. I have always enjoyed the level of service that I receive from their professional fleet management staff and their finance department staff. More

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Sale person was very professional and helpful and any time when I bring my car to this dealership always I had a great experience so thank you time when I bring my car to this dealership always I had a great experience so thank you More

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Another great experience This the second time I have purchased a vehicle thru Elk Grove Toyota. Bill Gann was fantastic, he clearly explained everything and made this experien This the second time I have purchased a vehicle thru Elk Grove Toyota. Bill Gann was fantastic, he clearly explained everything and made this experience great. I truly appreciate the time and effort he put into the sale to get me the right vehicle. Debbie Jaynes was also great in finance. We love our new RAV 4 More

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2019 Toyota RAV4 XLE I have bought 30 Toyotas throughout California and purchasing a vehicle from Elk Grove Toyota was one of the best experiences I have ever dealt with. I have bought 30 Toyotas throughout California and purchasing a vehicle from Elk Grove Toyota was one of the best experiences I have ever dealt with. Bill Gann was very professional and patient during the entire interaction. I definitely recommend going to him if you are interested in purchasing a new car. More

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Exceeded our expectations! We really don't like buying a car because it's so stressful.. Our experience with Elk Grove Toyota was not stressful but unusually nice. Bill Gann was We really don't like buying a car because it's so stressful.. Our experience with Elk Grove Toyota was not stressful but unusually nice. Bill Gann was up front the whole way through the process. No hidden fees or add-ons.. The price he quoted, which was very acceptable, was the price we paid. Adam was very helpful explaining avaliable options but not pushy.. He really helped us make the right decisions since we had a limited budget. Jeff was excellent in orientating us to our new car. I will recommend Bill, Adam and Jeff to my relatives and friends without any reservation. Thanks Elk Grove Toyota for a great experience and we love our Toyota. .. .. . More

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I really appreciated the sales representatives Brian Rea and Bill Gann. They were responsive to my requests when looking for a Toyota Highlander. Bill took the time to explain And answer questions and made and Bill Gann. They were responsive to my requests when looking for a Toyota Highlander. Bill took the time to explain And answer questions and made purchasing my new vehicle a pleasant experience. I would recommend Elk Grove Toyota to anyone who was looking for a Toyota . More

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