Bill Kassanitz
Bill Kassanitz at Joe Rizza Ford Lincoln
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Bill Kassanitz | Page 3

Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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not yet
rated
129 Reviews

Bill is the guy that you want to tell your friends or family shopping for a car "You've got a guy". 26 years of experience and 100% in customer satisfaction! If you're looking for a fantastic experience without all the typical dealership "games" with the other guys, then look no further! YOU'VE GOT A GUY!

Dealership Experience

24 yrs, 9 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Ford and Lincoln Master Certified

not yet
rated

129 Reviews

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129 Reviews of Bill Kassanitz

May 19, 2021

Dealership Rating

The sales rep was personable and friendly. He was helpful throughout the process. Alexis made himself accessible and responded quickly. Enjoyed doing business with him More

by P.CERMAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Salas

May 19, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alexis to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 14, 2021

Dealership Rating

I was given $10k for my trade in and was told it would be sold for $12k. It was listed for $20,500. I could have really used that money and did not know I was being lied to. More

by DEBRASPIELMAN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Al Mirkiani

Jun 01, 2021

Joe Rizza Ford Lincoln responded

Hello Debra, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

April 15, 2021

Dealership Rating

Not much room to negotiate. Had to divulge that my wife Not much room to negotiate. Had to divulge that my wife was a nurse and myself a veteran, to get only 1k off sticker price. More

by RKELLEY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Runia

Apr 19, 2021

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Dealership Rating
Employee Rating

An excellent experience with John Runia, he listened to everything I had to say. Bill the sales manager was nice & also listened to me. Delivery of the car came as planned. More

by SPEEDY2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Runia

Apr 07, 2021

Joe Rizza Ford Lincoln responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 30, 2021

Dealership Rating
Employee Rating

Joe Rizza Ford/Lincoln was outstanding from start to finish in our only 4 hour process! We were super impressed with the whole process. We look forward to many years of great service and purchasing any More

by BROOKKLAWITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci , Roosevelt

Mar 31, 2021

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 29, 2021

Dealership Rating

took hours to buy a truck should, total xxxxxxxx!!!!I took hours to buy a truck should, total xxxxxxxx!!!! I just wanted to buy new truck no issues, he did paperwork on the wrong truck More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Vertucci

Mar 30, 2021

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide, Kevin . Please call us when you can so we can address this together. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2021

Dealership Rating
Employee Rating

I’ve been coming to Rizza Ford for years since about 2016 . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have More

by SEXYBNDAHSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky , Tom Mackey, Ike Mohammed, Eric Montanez

Mar 31, 2021

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Dealership Rating

Very professional. Helped me with the controls before I left dealership. Parts department especially organized and nice to talk to.Love my car. Thank you More

by PAMBRICKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Clifford Hensley , Eduardo

Mar 29, 2021

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Dealership Rating

Our sales rep Al was very thorough in explaining the whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! More

by BEVMAN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani , None

Mar 24, 2021

Joe Rizza Ford Lincoln responded

It is great to know that we were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2021

Dealership Rating

Patricia was very well knowledged know exactly what I was looking for and I want to thank her for her taking me through the process More

by BUZZPETRASEK
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Pat Kralik

Mar 15, 2021

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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