Bill Kassanitz
Bill Kassanitz at Joe Rizza Ford Lincoln

Bill Kassanitz | Page 6

Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

Contact Me
not yet
rated
129 Reviews

Bill is the guy that you want to tell your friends or family shopping for a car "You've got a guy". 26 years of experience and 100% in customer satisfaction! If you're looking for a fantastic experience without all the typical dealership "games" with the other guys, then look no further! YOU'VE GOT A GUY!

Dealership Experience

26 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

Ford and Lincoln Master Certified

not yet
rated

129 Reviews

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129 Reviews of Bill Kassanitz

February 02, 2020

Dealership Rating

They make you feel like they known you for years very informative and very knowledgeable and very patient a real pleasure to work with Would recommend this dealership To my friends More

by BLAKEWILLIAM
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie, Bruno Bon , John Rizza

Feb 02, 2020

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 01, 2020

Dealership Rating
Employee Rating

Outstanding service, love my new car. Purchase was smooth and stress free. Luke, Billy and John helped me get exactly what I was looking for! So happy with my purchase and the service. Thank you for all your More

by CLAUDIAFFC19
Recommend Dealer
Yes

Other Employees Tagged: Luke Clarizio , John Rizza, Mike from Finance, Mark Dazzo

Feb 02, 2020

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 10, 2020

Dealership Rating

Very good overall experience and professional service. Everyone we dealt with was friendly and made the transaction seamless. We would definitely be back to look at cars from this dealership. More

by KGRUSZKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani

Jan 14, 2020

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 19, 2019

Dealership Rating

They did a good job When I changed my car oil they missed the engine and when I chenged the battery there was acid on the battery and they didn’t clean it when I told the More

by SWEIDAUSA1MAZ
Recommend Dealer
No

Other Employees Tagged: Isaias Remijio, Al Mirkiani, Nora Rizza , Cassandra Marc, Miles Misek

Jan 02, 2020

Joe Rizza Ford Lincoln responded

We are not pleased to hear of what you've described in this review. If you would like to discuss this further, please contact us so we can discuss details of your time with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 17, 2019

Dealership Rating
Employee Rating

Great car for a good price Very satisfied with the service. The staff worked hard to get my wife the car she wanted. I would most definitely recommend this awesome car dealer to More

by CHRIS_HUGHES407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Munoz

Dec 20, 2019

Joe Rizza Ford Lincoln responded

Chris, Joe Rizza Ford of Orland Park would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 11, 2019

Dealership Rating
Employee Rating

Excellent I met with Steve and Bill. I made my position clear and they cooperated. I feel confident that they worked with me to the best of their ability and I’ More

by PATO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie

Dec 12, 2019

Joe Rizza Ford Lincoln responded

Thank you for your great review, Pat! We're glad to have Steve and Bill on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

October 30, 2019

Dealership Rating
Employee Rating

Great Warm, friendly, and kind staff. From sales to service Joe Rizza Ford staff made me feel very special not just a customer more like family. 😊😊 More

by WJARMON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Joe Rizza Ford Lincoln responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 30, 2019

Dealership Rating

Multiple mistakes Although I am very happy with the car, the entire experience was painful, with multiple mistakes made by the staff. Most concerning was the request to More

by TIFFINY.MCGIVERN
Customer Service
Recommend Dealer
No
Nov 04, 2019

Joe Rizza Ford Lincoln responded

Tiffiny, we are not pleased to hear of the incident you've described in this review. We would like to learn more so we can correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

October 21, 2019

Dealership Rating
Employee Rating

Dance with the cars What a wonderful way to spend a day looking for a new car, Upon our arrival at the Joe Rizza Ford/Lincoln facility and the spontaneous greeting by AL More

by PATTYMAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani

Oct 21, 2019

Joe Rizza Ford Lincoln responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Al was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 04, 2019

Dealership Rating
Employee Rating

Outstanding service Following through from sale to excellent work in service department is why I am a loyal customer ( currently 5 autos from JRFord)and soon a sixth, as More

by JAWLAWLTD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Scott Precin, Scott Sciaky , Eduardo Rodriguez

Oct 07, 2019

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

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