Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 12

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
1,293 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

1,293 Reviews

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1293 Reviews of Bill McLean

May 26, 2025

Dealership Rating
Employee Rating

Great service department. They all always go above and beyond. Awesome team. . Livery knowable on the vehicles they service More

by ToddHanlon145
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2025

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Bill in service iexcels at customer service and communication. It’s a pleasure to deal with him. More

by hbrockman
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Recommend Dealer
Yes

May 25, 2025

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Very easy to do business with. Prompt service and courteous service personnel. I need three more words to complete the survey More

by jackconsiglio
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Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen

May 24, 2025

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Great, fair, honest and willing to explian options and urgency of repairs as well as cause. Bill McLean is always great to deal with. More

by Todd Shirback
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Recommend Dealer
Yes

May 22, 2025

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Great service department. They had my car ready very quickly and also did all the updates that I was due. More

by cmr1011
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Recommend Dealer
Yes

May 22, 2025

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Very professional and consistent. They always try to satisfy their customers. The dealership is always clean. They offer a variety of complimentary beverages. More

by CHESTERWBROWN
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 19, 2025

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Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More

by volvoeddie
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Recommend Dealer
Yes

May 12, 2025

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Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny More

by ToddHanlon145
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Recommend Dealer
Yes

May 10, 2025

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Very professional, as u would expect a Cadillac Dealer to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding More

by VGONGMD
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 09, 2025

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Very happy with Otto service department they keep u informed. And the work I experienced was top shelf happy with the service More

by Tamur105
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

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