Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 11

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
1,293 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

1,293 Reviews

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1293 Reviews of Bill McLean

June 11, 2025

Dealership Rating
Employee Rating

Brought my XT6 in for an inspection. Dropped my vehicle off. Went back later in the day to pick up. Fast and excellent service!! More

by wendy.houck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

We're happy to hear that you received fast and excellent service during your XT6 inspection at Otto Cadillac! Thank you for choosing us, and we look forward to assisting with any future needs. Ian Maher - General Sales Manager - 518-869-5000

June 08, 2025

Dealership Rating
Employee Rating

Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

Kellyanne, we're elated to hear that our service department at Otto Cadillac provided you with a smooth and seamless experience. Thank you for highlighting the team's helpfulness and knowledge! Ian Maher - General Sales Manager - 518-869-5000

June 06, 2025

Dealership Rating
Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Otto Cadillac responded

These are all things we love to hear! Thank you for supporting Otto Cadillac. Ian Maher - General Sales Manager - 518-869-5000

June 06, 2025

Dealership Rating
Employee Rating

Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! More

by Caren
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

June 04, 2025

Dealership Rating
Employee Rating

Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings More

by cbriggs2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

June 03, 2025

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Employee Rating

we were meet quickly for our appointment. All service personnel were professional and efficent.We were kept informed of the progress of the job.Job was done and was washed and cleaned too our More

by JOPALKA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

June 03, 2025

Dealership Rating
Employee Rating

Amber has been helpful in identifying things I needed for my x t 5. Ty More

by Autumndennis89
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 30, 2025

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Employee Rating

Outstanding customer service team. You are treated with respect and professionalism from start to finish. More

by NEWYORKMBA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

May 29, 2025

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Employee Rating

Service completed on my vehicles over the years is always a great experience. All the service advisors professional and helpful More

by bdesarbo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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