Bill McLean
Bill McLean at Otto Cadillac

Bill McLean | Page 13

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
1,293 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

4.9

1,293 Reviews

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1293 Reviews of Bill McLean

May 08, 2025

Dealership Rating
Employee Rating

Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. More

by ToddHanlon145
Service Price Transparency
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Recommend Dealer
Yes

May 07, 2025

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Professional, fast, and super informative. We'll be back for sure, the experience was very different than other places and communication was top notch. More

by pdd827
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2025

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Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. More

by jovennapelton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young, Kelly Jo Wisler

April 28, 2025

Dealership Rating
Employee Rating

Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly More

by hugeld
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 27, 2025

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Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More

by mjegolfman2
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Recommend Dealer
Yes

April 25, 2025

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Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal More

by casemgr817
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2025

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From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 22, 2025

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I have been going to Otto for service for many years. They are great to work with. More

by na13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amber Young

April 18, 2025

Dealership Rating
Employee Rating

Great service. Team always discusses the recommendations before doing any additional work. Upfront on any additional costs More

by sglawlor319
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Recommend Dealer
Yes

April 18, 2025

Dealership Rating
Employee Rating

Great service, great staff. Took care of all my service needs as described. Well done More

by lehane23
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Jo Wisler

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