Bill Owen | Page 2

Appointment was very satisfactory. Staff were friendly, on time, and courteous. Car came back clean and no problems noted . Staff were friendly, on time, and courteous. Car came back clean and no problems noted . More

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Robert Clark was excellent to work with. Kind, calm, friendly, an active & engaged listener. I had an unexpected (very stressful) issue the rendered my car dead in the drive way. I had it to Kind, calm, friendly, an active & engaged listener. I had an unexpected (very stressful) issue the rendered my car dead in the drive way. I had it towed to the dealership and Robert coordinated my getting a rental from Enterprise. While waiting for my Enterprise pickup Bill Owen (sales) had heard I was in and reassured me the everything would be okay with the car and I was in good hands with Robert. The issue (a recall- shifter cable) and fixed in 4 days. Every interaction with Robert was pleasant and reassuring. Returning the rental to the dealership & picking up my car was very easy. Robert Clark was excellent. Working with him I received the 5 Star customer service experience. I hope Herb Chambers Lincoln knows what a treasure the have in Robert Clark. More

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Customer service by Sales Bill Owen and Business Manager Jim Lewis was outstanding! Bill Owen spent extended time to personally address all of our issues for an upgrade to a new car. Jim Lewis detail explan Jim Lewis was outstanding! Bill Owen spent extended time to personally address all of our issues for an upgrade to a new car. Jim Lewis detail explanation of payment and coved items was easy to understand and comprehensive. Great team! More

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Greg is the best , always on top of my inquiries. My last purchase was from him in 2017 and soon to make another purchase. My last purchase was from him in 2017 and soon to make another purchase. More

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Robert and his team are very professional, courteous and always treat their customers with respect. Been doing business there since 2006 with no complaints. always treat their customers with respect. Been doing business there since 2006 with no complaints. More

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Peter Hern and staff are exceptional Brings service back to the customer Thank you so much back to the customer Thank you so much More

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Car was fixed properly. Returned nice and clean and on time. Great experience. Next question please Returned nice and clean and on time. Great experience. Next question please More

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Robert was very helpful and answered all of my questions and concerns. Thank you for your help and concerns. Thank you for your help More

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My experience was very positive, Beside my regular service James informed me that I needed brakes and other things done. All the work was performed wile I waited. James is friendly and professional. service James informed me that I needed brakes and other things done. All the work was performed wile I waited. James is friendly and professional. I left happy knowing that my driving will be safe and I’m all set for the winter. I thank James and all of the staff who took care of my car. More

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Everything was handled very Smoothly with no problems with good answers to all my questions. Thank You with good answers to all my questions. Thank You More

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