Billy Herbert
Billy Herbert at Galleria BMW

Billy Herbert | Page 13

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
198 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.9

198 Reviews

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198 Reviews of Billy Herbert

May 17, 2024

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Always very professional and polite with lots of appointment options and a nice waiting area. More

by michele
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2024

Galleria BMW responded

Thank you for sharing such kind words, Michele! We are so happy to hear that you always have a very professional and polite experience with our team. Thank you so much for your business and trust. If there is anything else we can assist you with, please do not hesitate to reach out. We really appreciate you!!

May 17, 2024

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Great service & Billy went out of his way to help me which i greatly appreciate! More

by jennifer
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Recommend Dealer
Yes

May 17, 2024

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Billy Herbert is great in service . Gets back with any questions within a timely matter. More

by davesherri6768
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leslie

May 18, 2024

Galleria BMW responded

We could not be happier to hear that you had a great experience with Billy and our dealership! Thank you for your kind words, business, and trust. We hope to continue to work with you in the future!

May 17, 2024

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Galleria gave me an amazing experience and was very transparent about everything. I will definitely be a returning customer and couldn't of had a better time! More

by J
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Recommend Dealer
Yes
May 18, 2024

Galleria BMW responded

We could not be happier to hear that you had an amazing experience in every way, J!! Thank you so much for sharing such kind words. We really appreciate your business and trust, and could not be more grateful to have you as part of our Galleria BMW Family!!

May 17, 2024

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Excellent service and communication with staff. Quality work and completed in a timely manner. Highly recommend. More

by reginapearcego
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

May 18, 2024

Galleria BMW responded

Regina, Thank you so much for your kind words, business, and trust. If there is anything else we can assist you with, please do not hesitate to reach out. We really appreciate you and hope to continue to work with you in the future!!

May 15, 2024

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I still own two 2018 BMW’s for six years from Galleria BMW and have had nothing but good experiences with the service department. I have 90,000 miles on my X5 with only routine maintenance performed. I wi More

by billstrong50
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz , Chris Veninga

May 17, 2024

Galleria BMW responded

Bill, Thank you so much for sharing. We are so pleased to hear that you had such a wonderful experience with us. If there is anything else that we can assist you with, please do not hesitate to reach out. We are so grateful to have you as part of the Galleria BMW Family!

May 15, 2024

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Ashton and I have been in contact off and on for quite some time and Ashton has always been very polite, patient, and professional. He does not have the aggressive salesman approach which is a good thing. More

by James
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ashton Williams

May 17, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about Ashton and our dealership, James! We could not be more pleased to hear that you had such a polite, patient, and professional experience with him. If there is anything else that we can assist you with, please do not hesitate to reach out.

May 14, 2024

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Love this Experience. I would not trade this for anything. The love and commitment the we get every time we choose this dealership we get nothing but the most upmost respe More

by Turner.thigpen
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Galleria BMW responded

Turner, Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

May 14, 2024

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Love it here. .Friendly always there when I need anything from services, questions or new car.. More

by Turner.thigpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Gavin Reeves, Andrew Saenz , Chris Veninga

May 17, 2024

Galleria BMW responded

Turner, Thank you so much for your kind words and business. We are so grateful to have you as part of our Galleria BMW Family!

May 07, 2024

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Employee Rating

I’m trying to figure out why am I having a very expensive repair when my warranty doesn’t expire until July. Just don’t seem fair to pay for a broken motor mount when I was led to believe it wouldn’t cost me More

by bebop617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Gavin Reeves

May 08, 2024

Galleria BMW responded

We understand your concern, but unfortunately motor mounts are considered part of wear and tear and are not covered through the BMW extended warranty. If there is anything else that we can assist you with or any questions that we can answer for you, please do not hesitate to reach out!

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