Billy Williams

Billy was GREAT! ! He kept me well informed of what was happening to my vehicle. ! He kept me well informed of what was happening to my vehicle. More

by danamkuhn Verified Customer Verified Customer

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Billy was very courteous and was in constant communication with me regarding my vehicle and the parts needed. communication with me regarding my vehicle and the parts needed. More

by ofeliadeleon45 Verified Customer Verified Customer

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Billy is great! ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what the ! There is a line backed up when checking in, and he is always patient and thorough and goes every thing that is wrong with your vehicle and what they plan to do with it. He also calls and follows up and provides great status updates. More

by danamkuhn Verified Customer Verified Customer

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I have an intermittent mechanical issue covered by warranty which your technician has not been able to diagnose or fix after several attempts. Not only that but his work to attempt diagnosis and repai warranty which your technician has not been able to diagnose or fix after several attempts. Not only that but his work to attempt diagnosis and repair resulted my fuel line coming off 1/2 a mile from the dealership after pick up, resulting in my car stalling out, not restarting and fuel leaking in the middle of the roadway. In the end Hyundai has provided me with a vehicle that prevents me from driving it but Hyundai can't diagnose it so I am stuck with a faulty vehicle that puts me in harms way every day I drive it. I would expect more from Hyundai and its dealerships. More

by gombergm Verified Customer Verified Customer

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Every dealing I have had with Alex has always been exceptional. He really goes out of his way to be helpful both during & after purchasing a car. He has never failed to call me back with any questions exceptional. He really goes out of his way to be helpful both during & after purchasing a car. He has never failed to call me back with any questions I have. I have recommended him to a number of my friends. More

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Definitely giving luxury! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! More

by chrissyross97 Verified Customer Verified Customer

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Pleased with my service and handling by Billy Williams. I had already sent my ratings. Why more surveys now? I had already sent my ratings. Why more surveys now? More

by RMCOLEMAN2 Verified Customer Verified Customer

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Incredibly clean and organized dealership. Service and communication were excellent as was the service speed. Service and communication were excellent as was the service speed. More

by rjyoung3 Verified Customer Verified Customer

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Very quick , very clean, drinks, snacks, cool Ac , washed my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional my car, changed my oil and rotated my tires and ect. Service advisor was very exceptional More

by maxaridings777 Verified Customer Verified Customer

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Superb customer service, I will always return to Big Star Hyundai. I love this place. Hyundai. I love this place. More

by GABBALOPEZ1 Verified Customer Verified Customer

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