Billy Williams
Billy Williams at Big Star Hyundai
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Billy Williams | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Billy Williams

March 07, 2024

Dealership Rating
Employee Rating

Someone stole money from my daughter’s car. It’s her fault for leaving it in there, but you really might want to vet your employees a little better. This was her first and last time she will More

by rgonzales
Recommend Dealer
No
Mar 11, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us. Please reach out to me directly with your best contact information so that I may gather more details and address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

March 06, 2024

Dealership Rating
Employee Rating

Great staff and clean dealership! We have recommended it to many family and friends over the years. More

by MICHAEL.MORRIS414
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Mar 07, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 03, 2024

Dealership Rating
Employee Rating

Great experience with the service department. A couple of issues to follow up on with the next visit but pleased with the warranty items that were fixed. More

by ROBINSONA313
Recommend Dealer
Yes
Mar 04, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 29, 2024

Dealership Rating
Employee Rating

Everyone is all super friendly and helps out when my rep is with another customer with a big smile More

by cs.sandoval25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 28, 2024

Dealership Rating
Employee Rating

The interaction was prompt and was greeted as soon as I walked in the door . They returned my vehicle the way I dropped it off. More

by graicfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 23, 2024

Dealership Rating
Employee Rating

Clean and Efficient, they took care of me from the moment I walked in to the Uber ride back to my house and back. 5/5! More

by tylerharris922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 21, 2024

Dealership Rating
Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

Dealership Rating
Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 17, 2024

Dealership Rating
Employee Rating

I called for appointment. Two things I wanted done. I was told no problem. After paying 100 dollars for a filter that was only 5 months old, I was told Auto Butler was offered More

by jimmybeaumont49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Big Star Hyundai responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your service experience. We understand how frustrating this must have been, and we sincerely apologize for any inconvenience. I would ask you to reach out to me directly so that we may investigate exacly what happened. Kohl Young, Service Director, kohly@bigstarhyundai.com

February 16, 2024

Dealership Rating
Employee Rating

Billy communicated well and addressed our multiple issues in a single appointment. Overall a great service experience. More

by ROBINSONA313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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