Blake Hill | Page 22
Assistant Service Manager
Martin Chevrolet
5220 Northwest Hwy
Crystal Lake, IL 60014
226 Reviews
Write a Review226 Reviews of Blake Hill
November 19, 2021
Have been a loyal customer since the dealership's opening, and will remain so as long as the all-around service and satisfaction remain exceptional. opening, and will remain so as long as the all-around service and satisfaction remain exceptional. More
Other Employees Tagged: OC Cardoso
November 02, 2021
Very good customer service ! Like their service , good Very good customer service ! Like their service , good place to sit and wait. Work was done perfectly Very good customer service ! Like their service , good place to sit and wait. Work was done perfectly More
November 01, 2021
Was happy with Martin Chevy until my last visit. The service writer (Blake) was very fast and professional, however, the technician did not complete my service to the level I had previously experienced service writer (Blake) was very fast and professional, however, the technician did not complete my service to the level I had previously experienced at this dealership. Picked up my vehicle with tpms light on, low windshield washer light and no inspection sheet. I went back the following day and another service writer said it was because there was a bunch of new techs….but didn’t try to rectify the issue. I emailed the service manager as it says to do on the survey form if you have any issues, gave him 2 weeks to reply….never got one! 2 weeks have past, didn’t get a voltage or load test report and my battery failed and left me stranded… although a report wouldn’t have fixed this, it would have at least prompted me that my battery was on its way out. I’m concerned that because they couldn’t even get the simple things right, like windshield and tire pressure, I have to wonder if they even completed my oil change, air filter and cabin filter change. More
Other Employees Tagged: Duane Hill
October 27, 2021
Like the service on my corvette and my son’s equinox. I also service my second son’s Cruze at Martin as well. also service my second son’s Cruze at Martin as well. More
Other Employees Tagged: OC Cardoso
October 27, 2021
No problemsThe wait was a little long considering I had No problems The wait was a little long considering I had an appt. but really no complaints No problems The wait was a little long considering I had an appt. but really no complaints More
Other Employees Tagged: Tom Bazzoli, Ralph Stalesky, OC Cardoso
October 19, 2021
They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally. about what my vehicle needs to perform optimally. More
Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso , Aaron Grassel, Brad Nichols
October 06, 2021
I'm still waiting on someone to call me back about a needed part since July. needed part since July. More
Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso , Aaron Grassel, Brad Nichols
October 02, 2021
Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More
Other Employees Tagged: Duane Hill, Ralph Stalesky, James Dunn , Steve Miehle, Paul Bomgarder(?)
September 29, 2021
Always polite and accommodating! Work to get you back on the road as soon as it’s possible. Ralph and OC have always answered all my questions! Followed up to make sure everything is as expected! Will al the road as soon as it’s possible. Ralph and OC have always answered all my questions! Followed up to make sure everything is as expected! Will always recommend Martin Service to my friends! More
Other Employees Tagged: Ralph Stalesky, OC Cardoso
September 29, 2021
Everyone treated me great ... from Brad to Ralph and yes Blake.The 2 service guys I met , Chris and Brandon very polite. You could even tell the cashier was smiling behind the mask. Blake.The 2 service guys I met , Chris and Brandon very polite. You could even tell the cashier was smiling behind the mask. More
Other Employees Tagged: Ralph Stalesky , Brad Nichols