Blake Hill
Blake Hill at Martin Chevrolet
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Blake Hill | Page 22

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Blake Hill

November 19, 2021

Dealership Rating
Employee Rating

Have been a loyal customer since the dealership's opening, and will remain so as long as the all-around service and satisfaction remain exceptional. More

by gkolke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Nov 29, 2021

Martin Chevrolet responded

Mr. Kolke, We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Take care! - Martin Chevrolet

November 02, 2021

Dealership Rating
Employee Rating

Very good customer service ! Like their service , good Very good customer service ! Like their service , good place to sit and wait. Work was done perfectly More

by sridevialagiri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Martin Chevrolet responded

Thank you for the 5 star review! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

November 01, 2021

Dealership Rating
Employee Rating

Was happy with Martin Chevy until my last visit. The service writer (Blake) was very fast and professional, however, the technician did not complete my service to the level I had previously experienced More

by Brendanjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Duane Hill

Nov 18, 2021

Martin Chevrolet responded

Brendanjs, On behalf of the service team here at Martin Chevrolet, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you. If you could please return our service managers call, we would like to help you out. His name is Duane Hill and he can be reached at 815-459-4000. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

Like the service on my corvette and my son’s equinox. I also service my second son’s Cruze at Martin as well. More

by KNOXITOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Oct 28, 2021

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your family's automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

October 27, 2021

Dealership Rating
Employee Rating

No problemsThe wait was a little long considering I had No problems The wait was a little long considering I had an appt. but really no complaints More

by MARGUERITELANGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Martin Chevrolet responded

Marguerite, Thank you for your feedback about your visit. We do our best to get each customer in and out of service in a timely manner and we thank you for giving us a little bit of grace on that! Thanks again and see you next time! - Martin Chevrolet

October 19, 2021

Dealership Rating
Employee Rating

They’re always courteous and helpful, keeping me informed about what my vehicle needs to perform optimally. More

by A.SCHWADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso , Aaron Grassel, Brad Nichols

Oct 22, 2021

Martin Chevrolet responded

Thanks for taking the time to leave a review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

October 06, 2021

Dealership Rating
Employee Rating

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso , Aaron Grassel, Brad Nichols

Oct 15, 2021

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 02, 2021

Dealership Rating
Employee Rating

Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More

by burns_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, James Dunn , Steve Miehle, Paul Bomgarder(?)

Oct 06, 2021

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

September 29, 2021

Dealership Rating
Employee Rating

Always polite and accommodating! Work to get you back on the road as soon as it’s possible. Ralph and OC have always answered all my questions! Followed up to make sure everything is as expected! Will al More

by Night Train
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso

Oct 01, 2021

Martin Chevrolet responded

Your recommendation means a lot to us and we are so happy to have earned it! We will be sure to let Ralph and OC know about your wonderful review. Thanks again and take care! - Martin Chevrolet

September 29, 2021

Dealership Rating
Employee Rating

Everyone treated me great ... from Brad to Ralph and yes Blake.The 2 service guys I met , Chris and Brandon very polite. You could even tell the cashier was smiling behind the mask. More

by eddie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Brad Nichols

Oct 01, 2021

Martin Chevrolet responded

Eddie, Thank you for your review! Its great to hear that Brad, Ralph, Blake, Chris and Brandon were able to go above and beyond your expectations and really help you out! Thanks again and see you soon! - Martin Chevrolet

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