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Blake Hill

Overview Reviews (225) Inventory (176)

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Blake Hill

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Blake Hill | Page 23

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.8

225 Reviews

Overview Reviews (225) Inventory (176)

4.8

225 Reviews

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225 Reviews of Blake Hill

September 20, 2021

Dealership Rating

Employee Rating

The entire team is family oriented, all our vehicles are Serviced with Martin Chevrolet, no question! Serviced with Martin Chevrolet, no question! More

by duanehill

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 24, 2021 -

Martin Chevrolet responded

Duane, We appreciate your feedback! Thanks for the wonderful review and drive safe! - Martin Chevrolet

September 14, 2021

Dealership Rating

Employee Rating

Not happy oil change took nearly 2 hrs. Was told it would take about one hour. take about one hour. More

by kugelmank

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ryan Kaufman

Helpful 0

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Sep 14, 2021 -

Martin Chevrolet responded

Thank you for the candid feedback on your experience with the service team at Martin Chevrolet. We sincerely apologize for the level of service you received. We realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. We should have let you know we were running behind. If you want to talk further about your experience, feel free to give our service manager, Duane Hill, a call at 815-459-4000. - Martin Chevrolet

September 14, 2021

Dealership Rating

Employee Rating

Took care of a small blemish on the roof rack. Paint was chipping and it had never been used. Owner called in his touch up guy and had it fixed, no charge for our continued patronage to being customers chipping and it had never been used. Owner called in his touch up guy and had it fixed, no charge for our continued patronage to being customers at Martin. We have bought 3 cars from this dealer and they continue to be fantastic. More

by weeldavid927

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Hoyland, Duane Hill, Ralph Stalesky, James Dunn, OC Cardoso , Aaron Grassel, Brad Nichols

Helpful 0

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Sep 14, 2021 -

Martin Chevrolet responded

David, Sorry that you ran into a snag with your new roof rack but thank you for giving us the opportunity to "continue to be fantastic!" We hope everything goes smoothly with your new ride from here on out, but just incase it doesn't, we are always here to help! - Martin Chevrolet

September 14, 2021

Dealership Rating

Employee Rating

The service guys are great, some services are way to high, some are good prices. high, some are good prices. More

by Tom

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, OC Cardoso , Aaron Grassel, Brad Nichols

Helpful 0

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Sep 14, 2021 -

Martin Chevrolet responded

Tom, It's our commitment to ensure quality customer care as well as friendly and professional service to our guests. Please come see us for any future needs and keep in mind, we are happy to accept competitor coupons if you find a service cheaper somewhere else! - Martin Chevrolet

June 17, 2021

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Employee Rating

Great Sales and Service Team! Wonderful experiences over multiple purchases! Real people that listen to your needs! Can't say enough good about this establishment! multiple purchases! Real people that listen to your needs! Can't say enough good about this establishment! More

by danhoeft1985

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Hoyland, Duane Hill, James Dunn, OC Cardoso , Steve Miehle, Joel Storm, Paul Baumgartner - 5 Stars

Helpful 0

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Jul 01, 2021 -

Martin Chevrolet responded

Dan, We can't say enough good things about you either! We really appreciate the review and the repeat business. Its great to be "your car guys!" Thanks again and drive safe! - Martin Chevrolet

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