Bob Dedert | Page 13

Great customer service My wife and I had a great experience here. Josh Gould and Bob Dedert gave us all the information we needed to make an informed decision on our new 328 My wife and I had a great experience here. Josh Gould and Bob Dedert gave us all the information we needed to make an informed decision on our new 328i. They worked with us to trade in our old car and get a great rate on the new one. We would highly recommend going to see them. And Rick Riccio made the whole experience end smoothly helping us with the paperwork and explaining all of our options for warranties. More

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Professional and accommodating. Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a loner car while in the shop. Overall the service was top notch. Bob and Dan give amazing customer service! More

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Quality and service keeps me coming back! I've been coming to Autohaus and working with my salesperson Bob Dedert for over 10 years. The respectful approach to my process of evaluating and dec I've been coming to Autohaus and working with my salesperson Bob Dedert for over 10 years. The respectful approach to my process of evaluating and deciding on which car and purchase plan is best for me has been great. I've stayed with them because of the quality of the car as well as the people. More

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Sales and service at the highest level I have had nothing but a great experience from the sales process with Bob Dedert to all the service that has been consistent each visit. I have purch I have had nothing but a great experience from the sales process with Bob Dedert to all the service that has been consistent each visit. I have purchased numerous cars and SUV's and the typical stress that comes with the process is limited only to the selection of what we want. The process is friendly and I feel as though I am working in collaboration with the team there. Bob is as available as possible for questions not only at the vehicle acquisition but throughout the ownership as well. It is great to have a resource for questions during ownership. More

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Great service experience! I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small s I recently had car in for routine maintenance service. Our salesman knew the car was at the dealer today and made it a special point to have a small scratch on the door looked at and buffed out while it was there! A VERY much appreciated and unanticipated gesture! Thanks, Bob Dedert for going "above and beyond"! More

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Excellent Dealership Excellent service and sales experience. They go through the process and thoroughly explain the complicated technical systems. Explained download of Excellent service and sales experience. They go through the process and thoroughly explain the complicated technical systems. Explained download of phone contacts, audio system and demonstrated the numerous features. More

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comfortable I came to BMW Autohaus to purchase a Z4. I sat down with Bob and went over all the specifics I wanted in the car. He was personable, professional an I came to BMW Autohaus to purchase a Z4. I sat down with Bob and went over all the specifics I wanted in the car. He was personable, professional and stayed in contact with me through out the entire process. Once the car arrived he went over all the aspects of the car with me personally. Best, personal, caring service with absolutely no pressure. Highly recommend BMW Autohaus and the great staff. Thank you could not be happier with my purchase. ST More

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Best car buying experience We have leased and bought many vehicles, and always experienced the typical car sales guy at some point or another. Bob was different from the beginn We have leased and bought many vehicles, and always experienced the typical car sales guy at some point or another. Bob was different from the beginning and really listened to our needs and expectations. Once we agreed on price (via text messaging), we made an appointment to pick up the vehicle. They had everything ready and we were done in 15 minutes or so. That had never happened before with other dealerships. More

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Autohaus is absolutely the best place to buy a BMW in StL Great people, great service, and great experience! Don't go anywhere else in StL to buy your next BMW! Bob, Alicia, and Chris are the best! Great people, great service, and great experience! Don't go anywhere else in StL to buy your next BMW! Bob, Alicia, and Chris are the best! More

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Very good experience Bob was very helpful and knowledgeable. I did not feel pressured at all. The entire experience went smoothly including the financing. I thought Alicia Bob was very helpful and knowledgeable. I did not feel pressured at all. The entire experience went smoothly including the financing. I thought Alicia's guidance on the features of the car was helpful and a nice touch. More

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