Bob Dedert | Page 13

Excellent service The BMW X7 that I ordered exceeded my expectations. I have worked with auto house in the past and everybody is always on the ball, very professional. The BMW X7 that I ordered exceeded my expectations. I have worked with auto house in the past and everybody is always on the ball, very professional. I live in Florida but specifically bought my BMW at this dealer because of my experiences over the years. More

Report | Print

Purchase new used car. Bob and the team at Autohaus were great to work with from beginning to end. I look forward to being a long time client. Thank you! Bob and the team at Autohaus were great to work with from beginning to end. I look forward to being a long time client. Thank you! More

Report | Print

Great service I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is well taken care of. I appreciate the extra attention. More

Report | Print

Fantastic Experience - Transparent, Timely, and w Integrity It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several v It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several visits to other dealers and being bait and switched, I dropped by Autohaus and met Bob. Bob was kind — he took the time to learn about me and my family’s needs and then went the extra mile (literally thousands of miles) to find the X7 I wanted. He made the process easy and on my time and operated with complete transparency. What impressed me the most was his timeliness to my questions via email and text. His honest integrity was refreshing and he never forced me to arrive at a decision I wasn’t comfortable with. The whole experience restored my faith that service excellence still has a place in this world, esp. at Autohaus BMW. There’s a reason they are family owned and a reason why so many of them are tenured folks. From Bob to Brett, to Larry and Heather — their collaboration was seamless and their passion for their work and these cars is second-to-none. They made the car shopping and purchase process simple and enjoyable! More

Report | Print

Great place! Bob was our salesman. He was fantastic. He answered all our questions and was very patient. We got a great car for a great price! Bob was our salesman. He was fantastic. He answered all our questions and was very patient. We got a great car for a great price! More

Report | Print

Excellent Great dealer. Great service. Bob and Steve were terrific. I would recommend Autohaus BMW to anyone. This is at least my 5th trade/purchase experience Great dealer. Great service. Bob and Steve were terrific. I would recommend Autohaus BMW to anyone. This is at least my 5th trade/purchase experience with them. Consistently excellent. More

Report | Print

Exceptional service Trading in 15 year old BMW. Bob was amazing and worked hard to meet my needs for a new car. I will only buy BMW’s from this dealership. I felt Trading in 15 year old BMW. Bob was amazing and worked hard to meet my needs for a new car. I will only buy BMW’s from this dealership. I felt More

Report | Print

Excellent Customer Service Overall excellent customer service! Mike Crader is a fantastic Service manner, and always a pleasure to work with! Our overall experience with every Overall excellent customer service! Mike Crader is a fantastic Service manner, and always a pleasure to work with! Our overall experience with everyone at Autohaus never disappoints! More

Report | Print

Thank You Autohaus! I just wanted to acknowledge the incredible automotive repair service and customer care I recently received from the Autohaus BMW team. After being s I just wanted to acknowledge the incredible automotive repair service and customer care I recently received from the Autohaus BMW team. After being subjected to an incredibly frustrating repair issue at my hometown BMW dealership, I made the trip down to Autohaus BMW and was treated as a truly valued customer and my automotive issue was quickly resolved. The difference in dealership customer service standards could not have been more apparent.....thank you Autohaus! More

Report | Print

Great service consistently I have had BMW’s from three different dealerships in the St. Louis area and this one provides a far more consistent experience in both the sales and s I have had BMW’s from three different dealerships in the St. Louis area and this one provides a far more consistent experience in both the sales and service areas. I never feel pressured, always get the facts, not just a wobbly opinion and feel as though I have associates I can trust. Chris Clem is my service advisor and Bob Dedert is my sales advisor, in case you were wondering. Between me and my wife we have owned 9 BMW’s and wouldn’t go anywhere else for service or the purchase of a BMW. More

Report | Print