Bob Drake | Page 6

Pilot Elite The entire transaction went as smooth as possible.......smiling faces and knowledge of the process and the vehicle certainly made it all quite pleasa The entire transaction went as smooth as possible.......smiling faces and knowledge of the process and the vehicle certainly made it all quite pleasant......nothing else could improve the experience More

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3rd buying experience- continued excellence I recently purchased my second car from Bob Drake at Dover Honda (3rd car with Dover Honda). I had an excellent experience and appreciated Bob's strai I recently purchased my second car from Bob Drake at Dover Honda (3rd car with Dover Honda). I had an excellent experience and appreciated Bob's straight forward approach to the car buying process. Sarah was also great to work with on the final details. Loving my new car! More

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Exceptional Purchase Experience From the first internet contact, through subsequent phone calls, and finally working in person with Bob Drake, my purchase experience at Dover Honda w From the first internet contact, through subsequent phone calls, and finally working in person with Bob Drake, my purchase experience at Dover Honda was exceptional. Bob and others at the dealership were extremely courteous, helpful, and knowledgeable throughout the entire transaction. In addition, Dover Honda's price for the vehicle was the lowest I had found in my research. I can enthusiastically recommend Dover Honda. More

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Awesome Experience - As Usual.. We bought our 9th and 10th new Hondas from Dover Honda in the past month. As usual we experienced the highest level of satisfaction during the leasin We bought our 9th and 10th new Hondas from Dover Honda in the past month. As usual we experienced the highest level of satisfaction during the leasing process - truly awesome! We have purchased every one of our cars with Bob Drake and he does an outstanding job. He explains the process, answers all questions, provides his advice and is the consummate professional. We love working with Bob and the rest of the team at Dover Honda. Great job Bob and Dover Honda....once again!!! We will be back for more soon!!! More

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Best new car purchase ever! Bob worked with me to find the perfect car at a very fair price. On delivery day, he made sure all the accessories I requested were installed. After e Bob worked with me to find the perfect car at a very fair price. On delivery day, he made sure all the accessories I requested were installed. After explaining all features of my new car, he made sure I had his contact information in case I had any questions after leaving the dealership. My vehicle is a perfect fit and I thank Bob and his team for all their hard work and fast, friendly service. More

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Smooth transaction, great guidance Went in knowing exactly what I wanted and what I wanted to spend, and Bob worked with me to get me that and more. I did end up going slightly over bu Went in knowing exactly what I wanted and what I wanted to spend, and Bob worked with me to get me that and more. I did end up going slightly over budget, but left with a leased brand new car which I hadn't even considered! He was very knowledgeable and worked to get me what I felt like was a fair price for a trade in and even knocked down the lease cost so I could get into a higher end model. Very happy! More

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Easiest car buying experience ever I've bought my share of cars in my life, and I must say this was the smoothest and easiest car buying experience I've ever had I've bought my share of cars in my life, and I must say this was the smoothest and easiest car buying experience I've ever had More

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Happy Customer A very pleasant experience. Bob is a true professional and very knowledgeable. He answered any and all questions I had which made purchasing my new Ho A very pleasant experience. Bob is a true professional and very knowledgeable. He answered any and all questions I had which made purchasing my new Honda a joy. Marsha was a great help too! I will definitely be a returning customer! More

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Easy, no stress experience Very much appreciated the relaxed pace at the dealership, the listening to what we needed, the transparency in negotiating the sale, the low-to-no "sa Very much appreciated the relaxed pace at the dealership, the listening to what we needed, the transparency in negotiating the sale, the low-to-no "sales pitches," the ease of trading in our old Honda Accord, and the attention and caring given to customer service. A special shout-out to Paula. I agree with everything written in the review about her titled "It felt like a friend was selling me my car." We had that same experience with Paula, and it was refreshing. I'd add that we also enjoyed Paula's sense of humor and upbeat personality. Thank you! P.S. We also appreciated our first contact with Chris, but due to timing, we were transferred to Paula. More

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It felt like a friend was selling me my car. I met Paula months prior to buying my car when my mom and I brought her car in for an oil change. She was super nice and wanted to hold my daughter ( I met Paula months prior to buying my car when my mom and I brought her car in for an oil change. She was super nice and wanted to hold my daughter (who was only 2 months old at the time) and so down to earth. We jokes about how puppies and babies were our weakness. Needless to say my mom and dad went back and asked for Paula personally when they wanted to buy a new Honda because of how personable she was. So when I decided I wanted a new car she was the first person I wanted to talk to at Dover Honda. It honestly was like hanging out with a friend the whole time. It didn't seem fake either, you could tell Paula is just like that she is a super nice person and she wants what's best for her customers. I will never buy another car from anyone else. She made everything much less stressful. She is amazing! More

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