Bob Drake | Page 9

I came to Dover Honda looking to purchase a used Volvo. I went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything went home at the end of the day without a purchase agreement because I was on a tight schedule and my sale associate was incapable of doing anything in a timely manner. When I left they assured me that they would call me if the vehicle was purchased. Not only was the vehicle purchased but they did not tell me. I will not be coming back, I received the worst customer service possible and they were incredibly rude to not even give me a courtesy call. Never have I talked to Such rude people who Can’t even follow through with what they say to a customer More

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Bob and team were great. We worked out most details before I left Ben arrived. My 3rd car with Dover Honda. Won’t go anywhere else. before I left Ben arrived. My 3rd car with Dover Honda. Won’t go anywhere else. More

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Paula and Bob were fantastic. They made the process easy and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car! and fast and were responsive and helpful every step of the way! Getting into my new Pilot was a great experience and I love my new car! More

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Paula worked with me for months to get the car that I wanted! We emailed and spoke over the phone. She was incredibly helpful and thorough. I could not have had a better experience and I am thrilled with wanted! We emailed and spoke over the phone. She was incredibly helpful and thorough. I could not have had a better experience and I am thrilled with the outcome. Would definitely recommend her again and will be going back! More

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This was my second purchase from Dover Honda. The staff there is so friendly and helped me buy exactly what I wanted at the payment I could afford. I had about a million questions and Paula patiently answe there is so friendly and helped me buy exactly what I wanted at the payment I could afford. I had about a million questions and Paula patiently answered them all. Bob Drake was my salesperson the first time, but he wasn't in this time so I had Becky as my salesperson and she was great. I absolutely love my new 2020 Civic EX-L, and because of the wonderful staff at Dover I will be a lifelong customer. More

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The people who helped me were fantastic. They were welcoming and made the process of getting a car easy. Definitely would recommend coming to them for your car needs! welcoming and made the process of getting a car easy. Definitely would recommend coming to them for your car needs! More

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Purchase of a Honda CRV Our experience was wonderful. Bob Drake met us at the door and was so helpful during the entire process. He is a very good listener, answered our ques Our experience was wonderful. Bob Drake met us at the door and was so helpful during the entire process. He is a very good listener, answered our questions appropriately and took the necessary time to work with us. One of our best experiences with an auto dealer salesperson. No pressure and worked with us to reach a win-win for us and the dealership. More

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Bob’s style was much appreciated. He even came in on his day off to accommodate my schedule. Very impressive. Thank you for your help. day off to accommodate my schedule. Very impressive. Thank you for your help. More

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Respectful + Helpful I love working with Paula + her team at Dover Honda. They worked hard to help me get into a new CRV. I wouldn't work with anyone else. I love working with Paula + her team at Dover Honda. They worked hard to help me get into a new CRV. I wouldn't work with anyone else. More

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Excellent sales staff and service . This was our third Honda purchase and we cannot say enough about the quality of service we have received. Our entire process once we chose our vehic . This was our third Honda purchase and we cannot say enough about the quality of service we have received. Our entire process once we chose our vehicle took no longer then two hours. Love you guys and gals. More

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