Bob Emlund | Page 8

As mentioned in previous questionaires, Currie is quick to respond whether vehicle is being fixed immediately or parts need to be ordered as in this case. The response time is key though which means the m to respond whether vehicle is being fixed immediately or parts need to be ordered as in this case. The response time is key though which means the mechanics have begun to access the issue at hand. Only thing I would like to see us is vehicle being washed upon return, that's premium service which would stand out from other dealers More

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The team at Currie Motors Ford of Frankfort are reliable, dependable, fast and friendly. They strive for a happy customer and show it in all their interactions with their customers. dependable, fast and friendly. They strive for a happy customer and show it in all their interactions with their customers. More

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great service. took a day to get finished but that is expected if the car needs the work. had an oil change as well and everything looks great. expected if the car needs the work. had an oil change as well and everything looks great. More

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Bob was very friendly and efficient. The car was ready in the time promised. As far as the coupons from the dealership I noticed the $159 coupon for trans flush is the regular price so that coupon meant noth the time promised. As far as the coupons from the dealership I noticed the $159 coupon for trans flush is the regular price so that coupon meant nothing. More

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Hub Assembly Issue Needed to replace Hub Assembly and checked SYNC. With older vehicles, Ford would argue until the vehicle was out of warranty and then charge for repl Needed to replace Hub Assembly and checked SYNC. With older vehicles, Ford would argue until the vehicle was out of warranty and then charge for replacing the APIM. Ford has gotten smarter and realized that there are issues with the Sync plus our service manager went to bat for us. Thanks so much Bob! More

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Qiuck and Friendly Service They always make sure to check everything and let me know what is needed. Then I can let them know what I can do then or schedule for another time to They always make sure to check everything and let me know what is needed. Then I can let them know what I can do then or schedule for another time to get it done. Bob & Roberto are always very helpful with me and my Focus More

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Oil Change I was scheduled for the time of day that I requested and was processed in immediately upon arrival. The wait for the service was less than I have expe I was scheduled for the time of day that I requested and was processed in immediately upon arrival. The wait for the service was less than I have experienced with either McCarthy or Bill Kay Ford. In addition I had a warranty problem with a faulty inflator. This was handled in an efficient and agreeable manner by Bob Emlund. More

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The Service Manager Judy and her team are excellent. They always greet you with a smile and check in is seamless. I’ve had the pleasure of working directly with Judy, Bob, and Alex. They are my favorites and always greet you with a smile and check in is seamless. I’ve had the pleasure of working directly with Judy, Bob, and Alex. They are my favorites and I trust them to show and explain any repairs I might need at the time of my visit or in the future. More

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Judy and her team are amazing. They are always professional and caring with the concerns of my vehicle. Alex and Bob always explains and shows me exactly what needs my attention and how long befor professional and caring with the concerns of my vehicle. Alex and Bob always explains and shows me exactly what needs my attention and how long before it becomes a danger. I truly appreciate everything Judy and these guys do for me. More

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Very friendly, had the works done. Very friendly and efficient personnel. Service was excellent and fast. We were very satisfied, have been coming here for many years. We have bought al Very friendly and efficient personnel. Service was excellent and fast. We were very satisfied, have been coming here for many years. We have bought all of our cars here. More

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