Bob Watterson | Page 4

Routine Maintenance The staff is friendly and professional. The assigned staff member explained the services and responded to my request to pay particular attention to a The staff is friendly and professional. The assigned staff member explained the services and responded to my request to pay particular attention to a wheel and its components that had hit a large pothole. Toyota continues to make its cars right, as shown by no damage from that one or from hitting other potholes. We also discussed pricing for future visits. More

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Scheduled service Excellent experience, 30,000 mile oil change and a tire rotation in less than 1 hour. Friendly service, but it is not as nice as when Jen Sheldon work Excellent experience, 30,000 mile oil change and a tire rotation in less than 1 hour. Friendly service, but it is not as nice as when Jen Sheldon worked there. I miss talking to her, they need to get her back. More

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Service Summit Toyota personnel have consistently been courteous and efficient in providing quality service every time I have brought my cars'SUV's in for sc Summit Toyota personnel have consistently been courteous and efficient in providing quality service every time I have brought my cars'SUV's in for scheduled service. Always scheduled, apparently, due the excellent care of the vehicles and good service there have not other reasons, breakdowns,etc. More

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12 month check up This was just a routine 12 month oil change tire rotation on my 2018 Rav-4, everybody at Summit Toyota are wonderful! They treat me and my Labrador ju This was just a routine 12 month oil change tire rotation on my 2018 Rav-4, everybody at Summit Toyota are wonderful! They treat me and my Labrador just like we are family, come on in and make yourself at home. More

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Loyal Customer for almost 20 years! We have purchased 5 vehicles from Summit Toyota. Bob Watterson is our go to salesman. He and Summit always take excellent care of us! The Service D We have purchased 5 vehicles from Summit Toyota. Bob Watterson is our go to salesman. He and Summit always take excellent care of us! The Service Dept. is top notch! Wouldn't go anywhere else! More

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Excellent service and personnel Was looking for a used car had specified amount of money and o spend blaketook a great interest in my needs and found the car ivought in service and h Was looking for a used car had specified amount of money and o spend blaketook a great interest in my needs and found the car ivought in service and had it brought out for me to see. Took it to my mechanic and one small repair was newd d they took care of it at cost . Very good company to deal with would highly recommend to family and friends. More

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Consistent good service I have been a customer for many years and both the sales and service staff are the best. They are always courtesy and helpful. I routinely recommend t I have been a customer for many years and both the sales and service staff are the best. They are always courtesy and helpful. I routinely recommend them to friends and associates. More

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Tire models If you carry the brand of tires a customer wants and he wants a certain tire for example a customer wanted a Geolander AT/S You only carry the AT mo If you carry the brand of tires a customer wants and he wants a certain tire for example a customer wanted a Geolander AT/S You only carry the AT model If a customer wanted the AT/S could not you contact your supplier and order them? More

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My first Toyota experience Dave Datsko approached me while I was browsing the lot at Summit Toyota for a new Highlander. Unlike many car salesman, Dave was not high pressure and Dave Datsko approached me while I was browsing the lot at Summit Toyota for a new Highlander. Unlike many car salesman, Dave was not high pressure and offered a wealth of information about the 2018 Highlander. Once I decided on the model and color I wanted, Dave was committed to locating a vehicle that matched my description while I was out-of-state on vacation. Not only was the vehicle I asked for located and prepped, but Dave was understanding of the timing of my vacation vs leasing my new Highlander and never pressured me or hounded me during my trip. Within 2 days of arriving home, I met with Dave to finalize the transaction. Both he and Bob Watterson were very helpful with explaining the plethora of new features the Highlander offers. With my existing lease ending around the same time as leasing my new Highlander, I was stressing about the timing of returning my former lease to Kia. I didn't want to miss my lease-end deadline and be penalized, but I also didn't want to be without a car. With my Kia lease ending the day after leasing my new Highlander, Dave personally turned in my leased Kia at a local dealership so I didn't have the additional stress of juggling two vehicles or worrying about missing my turn-in date. If you're considering a Toyota and are in the Akron, OH area, I highly recommending stopping in to Summit Toyota and working with David Datsko. The dealership is clean and modern and the staff has been very helpful thus far. More

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Great dealership Bob was a great salesman. Spent a lot of time helping me learn about the car. Very helpful and no pressure. Love my Rav4 and the whole purchase exp Bob was a great salesman. Spent a lot of time helping me learn about the car. Very helpful and no pressure. Love my Rav4 and the whole purchase experience. More

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