Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard | Page 13

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
801 Reviews
4.9

801 Reviews

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801 Reviews of Bobby Howard

April 05, 2025

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Employee Rating

Professional, trustworthy, and even a comfortable place to wait!! Car was returned to me clean and ready to drive. More

by GirlDeer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 12, 2025

Honda of the Avenues responded

We appreicate your business and are glad to hear that our team was able to provide you with a 5-Star experience.

March 29, 2025

Dealership Rating
Employee Rating

Car taken for the service at the appointment time and service completed within the promised time More

by Alvaro
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Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

Thank you for your business Alvaro and we are glad our team completed your vehicle in the time promised during your appointment.

March 26, 2025

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Employee Rating

My service advisor was great. They took care of my odyssey quickly and kept me up to date the whole time More

by murburt
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to keep you informed on the status of your Odyssey.

March 25, 2025

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Employee Rating

The dealership is okay, but if we are talking about the service center, I have no complaints. Mr. Bobby goes above and beyond for all my car care questions. It's hard to find initiative nowadays, but Mr. B More

by EMPEN92
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Apr 01, 2025

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of you experience working with Bobby. He is an amazing advisor and we are happy to hear that he provides 5-Star service.

March 25, 2025

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Employee Rating

I always appreciate Bobby’s honesty and the fact that he doesn’t try to push for any services that aren’t needed. More

by we4patons
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to see that Bobby provides excellent service.

March 15, 2025

Dealership Rating
Employee Rating

Bobby was a 10. .. felt very at ease with him, like we were old friends. He made the process easy from start to finish. I made the appointment with him and Bobby met More

by rw_kk
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

Thank you for your business. We are very happy to hear that Bobby kept you well informed during your service visit and we look forward to providing that same experience on your future visits.

March 04, 2025

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Employee Rating

This dealership wasted my time and money. Service department told me my blown tire was covered under an extra protection warranty I had purchased at the time of buying the car. They had me ca More

by MazdaMadness
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcellis Smith

Oct 17, 2025

Honda of the Avenues responded

We sincerely apologize for the frustration and inconvenience you experienced. This is not the level of service we aim to provide, and we’re very concerned to hear about the miscommunication regarding your warranty coverage and the unexpected charges. We would like the opportunity to review your situation in detail and make it right. Please contact our management team directly so we can address your concerns.

February 25, 2025

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Employee Rating

My experience at Honda is the avenues was very quick and straightforward. Didn’t try to sell me anything I didn’t need More

by erintz
Service Price Transparency
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Recommend Dealer
Yes
Mar 01, 2025

Honda of the Avenues responded

Thank you for allowing our team to service your vehicle and we look forward to providing that same level of service on your future visits.

February 24, 2025

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Employee Rating

Bobby is the reason we continue to do ALL of our car business with this particular Honda dealership! Thank you Bobby for taking such great care of our family for over a decade now! More

by jafleetwood
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Honda of the Avenues responded

We appreciate your continued business and are lucky to have Bobby as a member of our team. We are not surprised to hear that he has been able to provide you and your family great experiences for over a decade.

February 21, 2025

Dealership Rating
Employee Rating

I’ve been working with Bobby for years. I trust anything he tells me and that’s very important in a service relationship. As important, he’s a good man, listens well and really wants to he More

by StMarysCustomer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that Bobby has been able to provide you with service suggestions that keeps your vehicle running in top shape.

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