Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard | Page 21

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
801 Reviews
4.9

801 Reviews

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801 Reviews of Bobby Howard

August 17, 2024

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Employee Rating

Work requested was performed--my complaint is that an oil change, tire rotation and general inspection, along with a very general estimate of some repair work took over 1.5 hours. Far too long. Should hav More

by cwilcox3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Honda of the Avenues responded

Thank you for your business and feedback. We are continuing to work towards reducing our oil change times and look forward to showing improvement on your future visits!

August 09, 2024

Dealership Rating
Employee Rating

Bobby was great. Very friendly and knowledgeable. Work was done well and communicated timely and efficient More

by tsangiamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Bobby was able to provide you with a great experience.

August 06, 2024

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Employee Rating

Great service team. Decent prices. Knowledgeable. Not too much upselling and they get you in and out in good time. More

by t.scottiemac
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Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team provided you with a great experience!

August 06, 2024

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Employee Rating

My advisor, Bobby Howard, always goes the extra mile. He explains everything in simple to understand terms and keeps you informed on the status of the repair. He even checked under the hood of our vehicl More

by mahousefive
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

Thank you for being a long time customer and Bobby has been a great associate for many years and will be for many more!

August 06, 2024

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Employee Rating

Bobby is always so helpful and friendly. Very professional and knowledgeable. He’s our go to guy! More

by qdnetz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

Thank you for your business and we glad to hear that Bobby provided you with a great experience.

August 06, 2024

Dealership Rating
Employee Rating

I was pleased with the service and with the gentleman I checked in with. I especially liked the shuttle to take me home because the work took quite awhile. More

by JUDHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

We are glad to hear that you were provided transportation home so that you could have productive time versus sitting in the customer lounge.

August 06, 2024

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Employee Rating

Mr. Howard was very perfessional and great customer service. Helpful and very knowledgeable about the services I needed More

by lawscott64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Aug 10, 2024

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Bobby was able to provide you with great service.

August 06, 2024

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Employee Rating

Great service , Great Guy! ,GREAT PRICE ! , BEST SERVICE EXPERIENCE TO DATE ! Would highly suggest going to see BRIAN for all your Honda needs ! More

by CAMMEDKAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Brian was able to make you visit a great one!

August 06, 2024

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Employee Rating

Honda on the Avenues and the service department handled my vehicle issues and proved to me that I am a valued customer. Hector, Bobby and the swrvice crew are some of the most professional and courteous in More

by RRSMITH7311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith , Luci Kott

Aug 10, 2024

Honda of the Avenues responded

Thank you for you business and we are glad to hear that Hector, Bobby and the rest of the crew were able to handle your vehicle in a professional, courteous manner!

August 05, 2024

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Employee Rating

Every time I get my car serviced at the avenues I get great service every time. More

by Jrich80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Honda of the Avenues responded

Thank you very much for your business and we are glad to hear that we continue to provide you with great service!

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