Bobby Howard
Bobby Howard at Honda of the Avenues
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Bobby Howard | Page 23

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
569 Reviews
4.9

569 Reviews

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569 Reviews of Bobby Howard

September 07, 2023

Dealership Rating
Employee Rating

I have bought several vehicles from this dealership and it's always a great experience. Bobby provided exceptional service and made sure the repairs were done in a timely manner. More

by PAVON79
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Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

Always excellent service. I always receive first class treatment. Thanks! I recommend Honda of the Avenues over all the other Dealerships in town. More

by ONEALRG2006
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Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

Bobby Howard is the most professional service advisor I’ve worked with at this location. Highly recommended. More

by AAALVIN.V2.0
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Recommend Dealer
Yes

September 07, 2023

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N/A N/A N/A N/A N/A N/A N/A N/A More

by STERMANP
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

September 07, 2023

Dealership Rating
Employee Rating

Joshua in service was excellent. Traveling from PA and my battery was going dead . Joshua took me right in and in 1 hour I had a new battery and the car was washed. Thank you again f More

by karensheriff4
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes

September 07, 2023

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Employee Rating

Luci was very through and very good at getting in and out quickly; she went over what was done and what needed to be done next time More

by aneugent
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

September 07, 2023

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No thanks why you you force me to? Just doesn’t make any sense to me More

by bobbyoz
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

September 06, 2023

Dealership Rating
Employee Rating

Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the More

by Harvey
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Recommend Dealer
No
Sep 07, 2023

Honda of the Avenues responded

Harvey, Thank you for sending in your review, while we understand your frustration; it's not that we won't honor your maintenance program but there are strict rules Honda puts in place for every dealer to follow. The program goes strictly by the maintenance minder. The maintenance minder must be at 15% or less before the vehicle is eligible for the complimentary oil change/tire rotation. Unfortunately, there are no exceptions to the rule. I can print out the guidelines for you it you would like a copy. Regarding your driver assist error message, I'd be more than happy to get that taken care of for you. If for some reason we are unable to fix your concern with your vehicle we can absolutely get a Honda field engineer involved. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300 x1290

September 05, 2023

Dealership Rating
Employee Rating

Bobbi and technician are both good and very friendly and discussed with me all work they did More

by Jay
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes

Sep 06, 2023

Honda of the Avenues responded

Jay, thanks so much for the kind comments and the 5 star review. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

August 11, 2023

Dealership Rating
Employee Rating

Good service and prompt response. Diagnosis of problem and charged only for Battery replacement fee. More

by VJ
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Recommend Dealer
Yes
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