Bobby Rahmani | Page 3

Bobby was great as always with communication and providing a loaner. The car was ready as promised. providing a loaner. The car was ready as promised. More

by JBENES Verified Customer Verified Customer

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My experience at this location has been disappointing. On multiple visits, I felt that the staff were dismissive, possibly because my vehicle was originally purchased from another Lexus dealership. Regard On multiple visits, I felt that the staff were dismissive, possibly because my vehicle was originally purchased from another Lexus dealership. Regardless of where a vehicle was purchased, customers should receive the same level of service and professionalism. During my most recent visit, I brought the car in for electrical issues. The dealership performed a diagnostic test and reported that nothing appeared in the system indicating a problem. However, instead of investigating further—such as checking for loose connections or other potential causes—they simply returned the car to me. Unfortunately, the electrical issues continued after I left the dealership, meaning the problem was never properly addressed. Overall, both visits left me with the impression that my concerns were not taken seriously. I expected a more thorough inspection and a higher level of customer care from a Lexus service department. More

by ANG.DEEM Verified Customer Verified Customer

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Bobby was great, exceeding my expectations. The loaner car was great also. And the process quick and smooth The loaner car was great also. And the process quick and smooth More

by ricardohaas303 Verified Customer Verified Customer

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Andrew Verneuil from North Miami Lexus has been the best salesperson I’ve worked with. The team at the dealership has always provided great service. Andrew was very patient and truly took the time to help m salesperson I’ve worked with. The team at the dealership has always provided great service. Andrew was very patient and truly took the time to help me find the right car for me. I really appreciate the professionalism and the smooth experience throughout the process. Highly recommend! More

by Yamile Suarez Verified Customer Verified Customer

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Excellent service. Everyone was professional, very helpful and explained things clearly I was extremely pleased with the service provided and would definitely recommend Everyone was professional, very helpful and explained things clearly I was extremely pleased with the service provided and would definitely recommend this dealership again. More

by IVYKUCINE Verified Customer Verified Customer

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AMAZINN! great experience from start to finish. My advisor Ron. Special thanks to Dave “Dutch” Samson & Evel. great experience from start to finish. My advisor Ron. Special thanks to Dave “Dutch” Samson & Evel. More

by LT403 Verified Customer Verified Customer

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Don't like the way I was spoken to. Had to go back 3 times due to incompetence Had to go back 3 times due to incompetence More

by Baries419 Verified Customer Verified Customer

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Excellent service. Bobby was professional. Loaner was immaculate. I always come here for my service Bobby was professional. Loaner was immaculate. I always come here for my service More

by ssbotwinick Verified Customer Verified Customer

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Keep up with a good work good customer service I love the customer service moving fast understanding customer service moving fast understanding More

by cbarner58 Verified Customer Verified Customer

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Class A, 5-Star dealership. My Service Rep. Bobby Rahmani is always professional, kind and very helpful. He deserves a raise. Whenever I call, he always remembers exactly who I My Service Rep. Bobby Rahmani is always professional, kind and very helpful. He deserves a raise. Whenever I call, he always remembers exactly who I am no matter how long it's been. I feel truly welcomed when I go in for servicing. Thanks to you all and keep up the great work. . More

by BJCLAYTON93 Verified Customer Verified Customer

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