Bobby Reese | Page 29
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
312 Reviews
Write a Review312 Reviews of Bobby Reese
March 31, 2021
Fixed concern within reasonable timeframe, courteous, helpful, informative, friendly, thorough, offered courtesy vehicle even though was unneeded, communicated often, offered further assistance, continuo helpful, informative, friendly, thorough, offered courtesy vehicle even though was unneeded, communicated often, offered further assistance, continuous effectiveness, I am very grateful for the help! More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez , Don Forward, Ronnie Vaughn
March 31, 2021
Bobby was extremely honest helpful and knowledgeable concerning my recent visit. Also Cedric gave great detailed assistant to me helping me fix my second key fob. Great staff. Thanks concerning my recent visit. Also Cedric gave great detailed assistant to me helping me fix my second key fob. Great staff. Thanks More
Other Employees Tagged: Cedric also helped with why key fob
March 31, 2021
It was such a pleasure to work with Lance Chapin. He was courteous and professional. He kept me updated every step of the way. He notified me of recommended repairs in addition to my concerns, and he expla courteous and professional. He kept me updated every step of the way. He notified me of recommended repairs in addition to my concerns, and he explained the pricing process and detailed everything that was and was not covered under my warranty, exactly. No guess work. A much better experience this time than my first visit. I'll always ask for Lance. More
Other Employees Tagged: Lance Chapin
March 31, 2021
I’m pleased with the service even though I had work done back in September and now again for my AC appreciate the loaner car to get to and from work and getting my car fixed back in September and now again for my AC appreciate the loaner car to get to and from work and getting my car fixed More
Other Employees Tagged: Shekhar Gosai, Aleshia Kincade
March 28, 2021
These guys are always professional, timely, informative, and polite! Rick Hendrick helps to get its customers in and out pretty quickly with excellent team working skills. and polite! Rick Hendrick helps to get its customers in and out pretty quickly with excellent team working skills. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez , Don Forward, Ronnie Vaughn
March 27, 2021
Very poor customer service. Parts were not on stock as promised. Believe my part was used on someone else is car. I brought my jeep in your shop 3 times and received poor customer service. promised. Believe my part was used on someone else is car. I brought my jeep in your shop 3 times and received poor customer service. More
Other Employees Tagged: Eric Chavez
March 25, 2021
Great customer service at the speed of light. Our truck arrived on time and shortly thereafter the text message noted the truck is ready. What a blessing! arrived on time and shortly thereafter the text message noted the truck is ready. What a blessing! More
Other Employees Tagged: Mark Jorsling, Lance Chapin, Shekhar Gosai, Omar Chabolla, Aleshia Kincade, Matt Otis, Eric Chavez , Don Forward, Ronnie Vaughn