Bobby Reese
Bobby Reese at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Bobby Reese | Page 31

Service Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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4.4
312 Reviews
4.4

312 Reviews

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312 Reviews of Bobby Reese

February 25, 2021

Dealership Rating
Employee Rating

Bobby Reese took complete care of my Charger. Oil change, tire rotation and multi-point inspection in a little over an hour! Thanks Bobby and Rick Hendrick CDJR! More

by DONTERRY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2021

Dealership Rating
Employee Rating

The entire staff is extremely helpful and listened to my concerns. They even went to the extent of giving me a ride along with a technician to make sure my problem was verified. Thanks to your attention to More

by otism07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 21, 2021

Dealership Rating
Employee Rating

Was going to another dodge dealership for years reach out to them . Last week they were so unprofessional. Called u guys the best decision I made. This is my place to service my car for here on out thanks Er More

by erichall1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forwar dto taking care of you for the many year to come!

February 21, 2021

Dealership Rating
Employee Rating

I found it interesting that they didn’t have the tool used to rotate my tires so they did not rotate my tires. I have a jeep and was at the jeep dealership where I purchased it. I also was out of windshi More

by ericka.williams77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 18, 2021

Dealership Rating
Employee Rating

i have to vehicles from this dealer. Great overall service, great people, great overall. I Recommend this dealer 100%. You will not regret it. Amazing. More

by BMCT19994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and reminds us why we do what we do! Thank you so much and please don't hesitate to let us know how we can help out in the future!

February 17, 2021

Dealership Rating
Employee Rating

service mgmt was rude and insulting. THERE IS NO EXCUSE FOR THE BEHAVIOUR OF THE SERVICE MANAGER. My car was not really repaired and is now broken down 280 miles from Duluth. same problem and of course is More

by john.ridley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Mar 05, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 16, 2021

Dealership Rating
Employee Rating

I was really excited about how Bobby Reese took his time by telling me about the things that my vehicle needed and answer my questions. Thank you so much More

by LALOKA0181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and we look forward to helping you out for the many year to come!

February 16, 2021

Dealership Rating
Employee Rating

Great job Bobby! My first time here but it was fast and simple. I was in and out in no time. Even offered financing so I didn't have to pay a penny that day. More

by diamond.caviness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and we look forward to helping you out for the many year to come!

February 15, 2021

Dealership Rating
Employee Rating

Great Customer service! Great Customer service! Great Customer service! Great Customer service! Great Customer service! Great Customer service! Great Customer service! Great Customer service Bobby More

by BWEALTH
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 17, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 12, 2021

Dealership Rating
Employee Rating

Bobby was a pleasure he gave me what I asked for and he was professional and gave me insight on what was needed for my car to run at its best capacity More

by TYONNAHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for the great review and we look forward to taking care of you for the many years to come!

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