Bonnie Richardson
Bonnie Richardson at Hubert Vester Toyota
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Bonnie Richardson | Page 2

Service Lane Manager

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Bonnie Richardson

February 09, 2023

Dealership Rating
Employee Rating

Dealership service was great. The service representative was courteous and very friendly. The transportation service More

by TKLOVEANDCOMPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Hubert Vester Toyota responded

It looks like your review may have been 'cut off' inadvertently, but the compliments I can see are much appreciated. Bonnie strives to serve our customers very well and it shows. Thank you for choosing us for your service needs and we look forward to your next visit. Lisa Owens Customer Relations Manager

February 02, 2023

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Employee Rating

Everyone here was so nice and made the experience easy and pleasurable. They went above and beyond to make the deal happen More

by kryptonite6662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Daniels, Ryan Lippert

Feb 02, 2023

Hubert Vester Toyota responded

What a wonderful endorsement! Thank you for letting us know how positive your experience was and how determined our team was to serve you. Sounds like Mike, Ryan and Bonnie were determined to meet your expectations and more. Once again, thank you for sharing your feedback with us. Lisa Owens Customer Relations Manager

January 18, 2023

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Employee Rating

I came in to get an Inspection and an oil change, I got the oil change but no Inspection. I got a free vehicle inspection which I did not need but no State Inspection. So I had to make time to bring the ve More

by RPOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2023

Dealership Rating
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Courtesy, clean waiting room area, service receptionist was kind and my receptionist kept me aware of service completion. More

by C.T.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2022

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Employee Rating

The problem was not resolved however Angel and Kyle were determined to find an answer and an appointment was made to leave the car The professionalism and ability to listen then problem solve was absolu More

by lisaearle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Holland , Kyle

November 02, 2022

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This dealership has been taking care of my car since day one. They do a great job… More

by ART8SOLE2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Hough, Terra Devine, Angel Holland, Amy Stone , Kinequa Blanchard, Danny Meacomes

October 05, 2022

Dealership Rating
Employee Rating

I scheduled a visit to address a problem related to previous repairs. It turned out to be an unrelated issue, although still the result of an error from a previous service. Cause was identified and cor More

by BILLWOT
Recommend Dealer
Yes

August 24, 2022

Dealership Rating
Employee Rating

Amazing service! My family and I have always come to Toyota for all of our cars. The staff is wonderful and very helpful!! Thank you Alfredo Ramires, Jennifer, Alton More

by Viky King
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alton Vinson , Alfredo Ramirez, Jennifer

August 19, 2022

Dealership Rating
Employee Rating

I have been with Toyota of Wilson for 12 years and have had excellent service. Jenifer has been very helpful with the purchase of my new car. More

by SJWMAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Beasley, Alton Vinson

July 23, 2022

Dealership Rating
Employee Rating

I AM EXTREMELY UNHAPPY/Disappointed in the service my car received from your department. My van check engine light came on again last night while in Winston Salem NC. IT Stop working in the STREET AGAIN. I More

by SHARON MCCONNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 27, 2022

SHARON MCCONNEY responded

Hubert Vester Toyota Jul 23, 2022 SHARON MCCONNEY VERIFIED CUSTOMER I AM EXTREMELY UNHAPPY/Disappointed in the service my car received from your department. My van check engine light came on again last night while in Winston Salem NC. IT Stop working in the STREET AGAIN. I Had to have IT tow again . I am NOT HAPPY WITH THE WAY MY SIENNA WAS SERVICE. MY SON IS STRANDED NOW IN WINSTON SALEM BECAUSE THERE WAS NO OIL IN THE ENGINE. An individual check the oil and the van had NONE! MY SON WENT TO PURCHASE OIL AND VAN NOW HAS A STEDDY KNOCK. IT IS UNDRIVABLE. THIS IS THE THIRD OR FORTH TIME MY VAN STOP WORKING. EACH TIME TOYOTA STATED THAT THEY DIDN'T KNOW NOR COULD FIND OUT WHY THE CHECK ENGINE LIGHT KEPT COMING ON. SIGN. VERY DISAPPOINTED IN YOUR SERVICE THAT IS COSTING ME MONIES AND TIME!!!

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