Brad Fischer

We had an amazing experience working with Julian and Brad while picking out our new car. From the very beginning, they were incredibly knowledgeable, patient, and truly took the time to answer all of our que while picking out our new car. From the very beginning, they were incredibly knowledgeable, patient, and truly took the time to answer all of our questions. What we appreciated most was that we never felt pressured at any point. Instead of rushing us, they made the process comfortable and actually took the time to learn about what we needed and what mattered most to us. Their professionalism, honesty, and friendly approach made the entire experience enjoyable and stress-free. We couldn’t be happier with our new car and are so grateful for their help. Highly recommend asking for Julian and Brad if you’re looking for a great car-buying experience! More

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I was very pleased with this experience and will not hesitate to recommend James and this dealership to do business. hesitate to recommend James and this dealership to do business. More

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Ed Moore and I have established a great relationship. He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out f He knows what I like and the price range I like to stay in. I came for serve, and ended up leaving with a newer and better car. He picked it out for me. When you have an experience car salesman who can do that, you've found a gem. That's the best way to describe Mr. Ed Moore. Thank you for your great service! More

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We were fortunate to be assigned to James McDonald as our salesperson back in October 2025. James greeted us warmly and asked very detailed questions to meet our purchase requirements. We were fortunate to t salesperson back in October 2025. James greeted us warmly and asked very detailed questions to meet our purchase requirements. We were fortunate to take advantage of a Hybrid special which was ending on the same day. After several months of car repairs and due to the age of our cars, we proceeded to purchase a 2026 GLC 350 E4. James answered our questions and made us feel welcome to reach out to him at any time. We were not accustomed to all the latest technology, so it was a bit intimidating initially. To this day, if we have a question or concern, we know James is willing to advise, guide, and provide answers. We appreciate his professionalism, customer care, and extensive product knowledge. Thank you James!! We will definitely refer others to you and the dealership as a result of our wonderful experience with you. The Hines Family More

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Was extremely upfront, helpful, and attention to detail. Was a pleasurable experience, friendly, and no time wasted. Was a pleasurable experience, friendly, and no time wasted. More

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I had a wonderful experience at Mercedes-Benz of Silver Spring. Chevist was incredibly patient and helpful throughout the process, especially since I had my 3-year-old son with me. He made the entire visit Spring. Chevist was incredibly patient and helpful throughout the process, especially since I had my 3-year-old son with me. He made the entire visit stress-free and ensured I felt comfortable every step of the way. The GLB 250 exceeded my expectations, and I couldn’t be happier with my purchase. Thank you to Chevist and the team for making this such a great experience. More

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It was super pleasant and a great experience. Chevist was extremely helpful and told us so much about the vehicles. The whole process was super smooth and everyone was super nice. Chevist was extremely helpful and told us so much about the vehicles. The whole process was super smooth and everyone was super nice. More

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Formal complaint: Multiple problems experienced with this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those this dealership, Mercedes Benz of Silver Spring's: I purchased a 2024, CLC 300 a few weeks ago I had a vehicle approximately nine days three of those days the vehicle was in the service of at the dealership trying to fix the cameras that kept popping out at various times during the ride, which caused grave stress on my family as my daughter has sensory issues. I explained this to the dealership the only option available was to trade in the vehicle so I did as it was the Thanksgiving holiday season approaching, and I needed a vehicle so I reluctantly traded the vehicle in and took a $10,000 depreciation. Same day I traded the vehicle in I purchased the 2025 GLE 350, after contacting Mercedes-Benz of, corporate and spoke with Scotty, who helped me out with a $5000 credit certificate towards the purchase of that vehicle, plus the general manager, Keith Nichols said he would play with the numbers and I purchased the vehicle at a good rate and essentially broke even with the $ $10,000 depreciation loss from the 2024, CLC 300 trad in. Keith Nichols was very upset with the $5000 corporate credit towards the purchase of the car stating "I'm not making any money, I'm losing money". Since then, I've had nothing but bad experiences as the new vehicle GLE 350 that I had for five days. They showed me an internal vehicle List of cars that they had on the lot so I picked that car because it had 20-inch rims and very low mileage only 4k, and it never been titled Keith Nickel said it was a company loaner car so I thought it was a good deal and I purchased the car. It never dawned on me to beep the horn so, after driving it a few days, I had to beat the horn while driving and it didn't work. I took it back to the dealership and showed Keith Nichols for obvious safety reasons. Keith Nichols, the general manager, inspected the horn and claimed there was nothing wrong with the horn I just had to "press it at the top, and it involved a learning curve and muscle memory". I thought that was strange and took the car back home so I contacted two buddies of mine who have the same vehicle, and they did not have that problem with the horn. Upon further research, the issues are consistent with a faulty clock spring. Keith Nichols gave me false information as he was very upset that "he lost money on this vehicle" and that I got corporate involved. Because of this subsequently it made my visits to this dealership not good. I have since then canceled my service to fix the horn as I don't trust the dealership and the general manager, Keith Nichols. I'm posting this because the public needs to be aware of their underhanded, tricks and games, and their lack of professionalism and safety of their customers. I switched to another Mercedes-Benz dealership to address the service concerns I outlined above. Overall, at this time I am satisfied with the vehicle but not the service provided by Keith Nichols general manager. He is completely incompetent!! And should not be representing Mercedes Benz in any capacity. I've been a proud and honored customer of Mercedes Benz just about all my life. This is by far the worst experience of purchasing a vehicle at Mercedes Benz of Silver Spring's. Stay away!! More

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Without hesitation, we just purchased our third vehicle from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer we from the dealership. Our experience with the sales team is always pleasant and professional and keeps us coming back. Julian Chin and Brad Fischer were great to work with, taking time to explain both the vehicle and financial terms clearly. When needed, we've found the service department to be equally efficient. The whole experience is definitely five stars! More

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Dealership is laid out with its service center attached and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted and a body shop on the property. The dealership did seem a bit crowded for the space r but otherwise no issues were noted More

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