Brad Fischer | Page 12

Wow! What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was not What a great purchasing experience I had at Mercedes of Silver Spring. Mr. Edward Moore assisted me from start to finish with my purchase and was nothing but perfect! He was responsive and happy to answer all my many questions. He made me feel like family! Mr. Moore: customer service-A+, professionalism-A+ , responsiveness- A+! Mr. Keith, super awesome, and gave me a superb rate on my trade-in. Charlotta Whitney, (known her since middle school) provided an incredible and very detailed guide of how my new car works! Thank you all, but in particular Mr. Moore for making my first Mercedes experience a memorable one! To those reading this review, know that you are in good hands with this Mercedes family…especially Superman Mr.Moore!! Thank you Mr. Moore and the Mercedes of Silver Spring family. 😊 More

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Best car buying experience. No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes for Mercedes purchase. More

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Well organized attractive internal design of the dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appre dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appreciated the Managers willingness to negotiate the sales price. The Financial agent was able to find a reasonable interest rate and I was impressed with the documentation being offered in an electronic format which made the signing process very easy. Overall great experience.. More

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Karifa was wonderful to deal with and he was true to his word!! Because my experience with him, I would recommend him and the Silver Springs MB dealership!! word!! Because my experience with him, I would recommend him and the Silver Springs MB dealership!! More

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Great Experience and my rep Cliff Frazier made sure I was comfortable with all details surrounding my purchase. comfortable with all details surrounding my purchase. More

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Chevist Mitchell was knowledgeable, thorough, and a pleasure to work with ... a true professional and gentleman. pleasure to work with ... a true professional and gentleman. More

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Edward and the entire team have provided me superb customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to customer service each and everytime I've come in for car service and most recently car purchase. I've been a customer since 2018 and will continue to purchase future vehicles at the Mercedes-Benz of Silver Spring. More

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I purchased a Lincoln Navigator from Chevist Mitchell in 2005. His professionalism left a lasting impression on my wife and me and led us to locate him at Mercedes Benz of Silver Spring when we decided to 2005. His professionalism left a lasting impression on my wife and me and led us to locate him at Mercedes Benz of Silver Spring when we decided to purchase a new vehicle. My wife and I found a vehicle in New Jersey that had the options, and interior and exterior color combination we wanted. We told Chevist and he immediately went to work to secure said vehicle. The process required him to work on his day off, and his sacrifice led to the on-time delivery of the vehicle! During the customer delivery process, Chevist was extremely patient in providing us with an overview of our vehicle and many of its features. His professionalism and patience are noteworthy! Thank you Chevist!! More

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Percy has done an amazing job with helping me get my new Mercedes Benz truck! Such a pleasure working with him. Mercedes Benz truck! Such a pleasure working with him. More

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Edward Moore is an exceptional salesperson. He listens to his clients and provides excellent customer service. He listens to his clients and provides excellent customer service. More

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