Everyone I dealt with was courteous and professional. That was the second vehicle my family and I have purchased from this dealership and we always feel like we’re treated great. I am actually driving my fourth Tacoma and I love it with that said this is the best service department I’ve ever dealt with. My first three Tacoma’s were purchased from individuals. At any time I have a question or a problem there always willing to help. We look forward to having some fun in the 4Runner.
I took my car in over a month ago to have the recall repaired . they broke a piece off of my dash off .went back up there on a day off for them to replace the part wrong part . Then they ordered the part and had it shipped my house so I could put it on myself because it is a long drive for me open up the box and it’s the wrong part gave them a call and they said that they would be back with me and I haven’t heard from them cents not happy or pleased with the results
I went in for a regular scheduled oil change and check up without scheduling it and was in and out in an hour. Thank you.
It was a good experience. Everyone was really nice. My only issue was the car wash wasn't working due to some issues. But overall I had a good visit.
"FAST, FRIENDLY, THOROUGH Service"
I am SO glad that we added the prepaid service to our new car purchase. The regularly scheduled services are so easy to schedule. The service is ALWAYS completed quickly with a complete vehicle inspection. The service staff are exceptionally friendly and helpful.
"Great purchase experience!"
When looking for a new car, we decided to go to Toyota of Cleveland due to their reputation. We were not disappointed. Our salesperson was great, as were the negotiations. Custmer service is also top notch. Great experience!
"Best Dealership Experience for Service and Sales"
If i could mark all 3 "Reasons for Visit" I would. I've bought a used and new vehicle as well as use their service department regularly. By far the best dealership experience I've ever been around. The folks at Toyota of Cleveland just plain get customer service. Both on the sales and service side. Its consistently great every single time. I literally haven't had a bad experience or been disappointed leaving there once in the 6 years I've been going there. They go above and beyond to help their customers. I travel 30 miles out of the way, passing multiple Toyota dealerships and oil change spots, every 5,000 miles to get both my vehicles serviced there. Also, bought both vehicles there and will continue to buy there for the foreseeable future. Highly recommend!
We were very pleased with all employees they were very friendly and helpful through the sales process. We didn't start out to buy we were only looking but after a few offers we got a good deal.
"Best Service Department "
- Loyal Customer
Cleveland Toyota consistently treats me well. I have been coming to Cleveland for service since 2005. I won’t go anywhere else!
I get discounts almost every time and the costs are reasonable. My car just tripped 200,000 miles. I have needed no repairs because the service department takes such good care of my car. Now that is Toyota QUALITY!
Nef is a great guy he done a awesome job thanks I would buy again from Nef thank you for my new four runner we love it