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Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha

Bradford Titone | Page 11

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
378 Reviews
4.7

378 Reviews

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378 Reviews of Bradford Titone

September 30, 2024

Dealership Rating
Employee Rating

Everyone at Gordie Boucher has always been very nice and helpful everytime I go in for service. I just used their courtesy drop off service for the first time. I love that they bring your car back to your h More

by stennyson1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Duane Henderson, Larry Trimmer , Hadi Abulughod

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Sep 30, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

September 02, 2024

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Employee Rating

Great People and service there- was 1st time there and was great experience - Thank You More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley

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Sep 03, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

August 23, 2024

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Employee Rating

After dealing with Boucher Ford for the last 17 yrs. They stepped up and helped me with my concerns and they are the best and will continue to ride with them every mile More

by allenr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Belal Barakat, Michael Yager, Sal Pappalardo

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Aug 27, 2024

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

Aug 27, 2024

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

August 15, 2024

Dealership Rating
Employee Rating

Explained the issue with Ford being down for a few weeks. He was very knowledgeable and understood exactly what I was looking for. More

by allan.castelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Gordie Boucher Ford of Kenosha responded

Allan, Thank you so much for your excellent review! We are so glad that Bradford had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

August 13, 2024

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Employee Rating

Service department was very accommodating and had my vehicle done in a timely manner!! Would recommend! More

by wheezytoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

August 10, 2024

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Employee Rating

Work completed well but unfortunately locking lug nuts socket was not returned. Return trip required to retrieve socket to ensure wheels not locked on permanently. More

by WiBiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Belal Barakat Service Manager 262-697-0700

August 03, 2024

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Employee Rating

Love this place! They are professional polite and had excellent service. They treat me with the utmost respect and care More

by Reba Haywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Jessica Beesley, Sam Alcazar, Barb Derose

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Aug 05, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

June 13, 2024

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Employee Rating

They do not know what they are doing. Quoted me for only part of what needed. Said other things were fine when they were not. More

by t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Belal Barakat, Michael Yager, Paul Kaiser

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Jun 19, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Belal Barakat Service Manager 262-697-0700

Jun 19, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Belal Barakat Service Manager 262-697-0700

June 06, 2024

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Employee Rating

Great service and informative in explaining what is needed in repairing my vehicle. I appreciated the picking up my car and bringing it back to me. Also, Boucher gave me a loaner car when I needed it More

by WHIMSICALGAL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

June 06, 2024

Dealership Rating
Employee Rating

Always a good experience at Boucher. Rebecca and Karen are FANTASTIC. These gals truly are on top of their game- And the fellas who turn the wrenches are pretty good too More

by brian.ambrogio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Michael Yager, Paul Kaiser , Rebecca and Karen

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Jun 06, 2024

Gordie Boucher Ford of Kenosha responded

Thank you, Brian, for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad Rebecca, Karen, and our team were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

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