Brandon Grace | Page 16

Lester Glenn Subaru responded

Hi jodigioia, Thank you for your positive review! We’re glad to hear that Noah’s professionalism and patience made your experience excellent. It was a pleasure to assist you, and if you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi mad189, Thank you for the great feedback! We’re thrilled to hear that your second lease with Seth and our team was just as positive as the first! Consistent professionalism and excellent customer service are what we strive for. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jegiese, Thank you for your kind words! We’re thrilled that our team provided you with professional and knowledgeable service! It’s great to know that their teamwork made your experience positive. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi joanpawelec, Thank you for your positive review! We’re glad to hear that Ron provided you with a great, non-pushy experience and that our team was friendly and helpful! Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Amy, Thank you for sharing your feedback. We’re sorry to hear about your experience and the misunderstanding with the lease ad! We have shared this review with our management team and they want to address your concerns and ensure everything is resolved to your satisfaction. Our sales manager, James, is waiting to hear back from you and has reached out via call, text, and email. Please let us know if there’s anything else we can do in the meantime. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Allie, Thank you for sharing your experience! We’re thrilled to hear that you ended up with a new Crosstrek and that our team was helpful and knowledgeable throughout the process! It’s great to know we could help you stay within your budget and meet your needs. If you have any more questions or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Brianna, Thank you for your wonderful review! We’re thrilled to hear that you ended up driving away in the car you were interested in and that our team made the experience friendly, personable, and honest! It’s great to know that the energy at the dealership helped ease your anxiety. If you need anything else or have further questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JFN0810, Thanks for your feedback and for choosing us for your third Subaru purchase! We’re glad you found our selection and process to your liking! We apologize for the wait during loan finalization and will work on improving that aspect of our service. If you need anything else, just let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Ally, Thank you for sharing your experience! We're delighted to hear that Seth went the extra mile to ensure everything was in top shape and helped you through the insurance process! It’s our goal to make every step of your car-buying journey smooth and enjoyable! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Mav, Thank you for your continued trust and positive feedback! We’re delighted to hear that Seth has consistently provided you with excellent service! Your high rating and loyalty mean a lot to us. If you need anything else or have more questions, we're here to help! Happy Driving, The Lester Glenn Subaru Team