Brandon Hines

Acura of Berlin is hands down the best dealership I’ve ever worked with. The customer service is top notch. I will definitely be a returning customer! ever worked with. The customer service is top notch. I will definitely be a returning customer! More

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Efficient entry and advisory desk, knowledgeable staff, clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than clean waiting area, entire facility is clean. Kind of expensive service but very good. Who knew that cars could be so expensive to have, worst than kids and animals. More

by Rich Verified Customer Verified Customer

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What can I say about Acura of Berlin let me see. I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third I can say this is an exceptional place to be for your car buying experience. As a customer I was treated with the highest alacrity. This was my third car purchase and will I be returning customer, ummmm absolutely. More

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Brandon Hines is professional, knowledgeable and was caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's k caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's kindness and great attitude. More

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I had an exceptional experience thanks to Brandon Hines, the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt info the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt informed and confident in my decision. He went far beyond the usual “sales” role: personally checking in throughout the process, answering every question with patience, and even coordinating small details after the sale to ensure everything was perfect. His professionalism, knowledge of the industry, and willingness to step in wherever needed set the tone for the entire dealership. Buying a car can feel overwhelming, but he made it seamless!!! It’s rare to meet someone who not only excels at their job but consistently goes above and beyond their official responsibilities. Brandon Hines is the reason I’ll continue to recommend this dealership to friends and family. Outstanding service—professional, friendly, and hassle-free. Acura of Berlin exceeded expectations and made car buying truly enjoyable. Five stars all the way—thank you, Brandon Hines, for setting the bar so high! More

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This is my fourth lease with Acora of Berlin. They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura More

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My husband and I were very impressed with how Kevin guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experi guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experience a positive one. We felt supported from start to finish. More

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Everyone was very polite and professional. This was our 2nd RDX that we purchased the Acura of Berlin. This was our 2nd RDX that we purchased the Acura of Berlin. More

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I have been busy cars from 1990. This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he i This was truly the best experience I ever had. From start to finish. Christian is the first person I spoke to so I have to give him a big thank, he is responsible for getting me in the building. Sale person Jim very professional he knows his stuff. Tom professional, and very funny all at the same time . One happy customer. More

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Everyone was very kind and made sure no question went unanswered. Definitely recommend this dealership. unanswered. Definitely recommend this dealership. More

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