Brandon Lamb
Brandon Lamb at Niello Volkswagen
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Brandon Lamb | Page 7

Service Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Brandon Lamb

August 29, 2023

Dealership Rating
Employee Rating

Brand is very prompt and nice. He is very helpful and respectful witht the customers. More

by a.rajanikanth
Service Price Transparency
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Recommend Dealer
Yes

August 24, 2023

Dealership Rating
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In and out in 2. 5 was great! No cost for work and recalls. Also taped with friendly staff who helped me find a place for a personal call. More

by D_KLING
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2023

Niello Volkswagen responded

This is such a thoughtful review! We're so happy to hear you had such a fantastic experience with us and that our friendly staff were able to assist you. We look forward to serving you again in the future!

August 19, 2023

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Really easy experience. Everything was taken care of. The loaner was great and the communication was good throughout. More

by LESLIEEVANS
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Recommend Dealer
Yes

August 17, 2023

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Got my jetta sportwagon tdi fixed right and fast! Thank you VW, you guys are awesome More

by HAMMERLIGHT22
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Recommend Dealer
Yes
Aug 23, 2023

Niello Volkswagen responded

So glad to know that our service team was able to repair your Jetta SportWagen so efficiently! We will make sure to pass along your thanks and look forward to working with you again in the future.

July 27, 2023

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Great job…website that supposedly supports status update not being used well as I checked from the text. More

by EPPADILLA
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Recommend Dealer
Yes
Aug 03, 2023

Niello Volkswagen responded

Happy to hear you had an overall great experience with us during your recent service visit! We apologize that you had issues seeing our service updates. We'll make sure to look into that. If you need any assistance or if that happens again in the future, please do not hesitate to reach out to us!

July 23, 2023

Dealership Rating
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Ronald was great. Friendly, knowledgeable, attentive and responsive. I would definitely recommend Niello Service Department to anyone in the Sacramento area! More

by marcoantonio1013
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Jul 26, 2023

Niello Volkswagen responded

We're glad to hear that you had a pleasant experience at our service center working with Ronald! Your recommendation and kind words are much appreciated. Please let us know if we can help with anything else!

July 11, 2023

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Both service reps were outstanding and a pleasure to deal with. Will definately return with all our future needs. Thanks, More

by TEEMEX08
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Recommend Dealer
Yes

July 11, 2023

Dealership Rating
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The staff is always polite and helpful, even once when I didn’t have an appointment! More

by Csmith7410
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Recommend Dealer
Yes

July 05, 2023

Dealership Rating
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It has been a pleasure to have my car serviced by the Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology More

by barbarajeanweaver
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2023

Niello Volkswagen responded

Matt is an awesome member of the team and his work always reflects it! Please let us know if we can help with any of your sales, service, or parts needs in the future. Thank you for the review!

July 03, 2023

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Employee Rating

The Service Department personnel and customer service is outstanding as evidenced by my responses to the survey questions. More

by eric.mische
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee

Jul 12, 2023

Niello Volkswagen responded

Thank you for the positive review, Eric! We appreciate your feedback and hope to see you again soon.

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