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Brandon Martinez

Overview Reviews (339)

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Brandon Martinez

Brandon Martinez | Page 28

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

339 Reviews

Overview Reviews (339)

4.7

339 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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339 Reviews of Brandon Martinez

June 08, 2024

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Employee Rating

Courteous and prodessional service. Explained the problem with the car Car serviced in a timely manner. Explained the problem with the car Car serviced in a timely manner. More

by hazel.thomas126

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received courteous and professional service, with clear explanations of the problem and timely servicing of your car. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 07, 2024

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We appreciate brandons professionalism and communication throughout the service. It was not easy to get an available appointment however. Thank you throughout the service. It was not easy to get an available appointment however. Thank you More

by SHOM518

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon's professionalism and communication made your service experience positive. We apologize for any difficulty you experienced in getting an available appointment. We appreciate your understanding and are always working to improve our scheduling process. If you need any further assistance, please don't hesitate to reach out. Thank you for your patience and support!

June 07, 2024

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Everything went as planned. I made my appointment, I brought my car in, and I was called on my phone when my car was ready to be picked up as planned. I made my appointment, I brought my car in, and I was called on my phone when my car was ready to be picked up as planned. More

by barryheller.bh

Verified Customer

Recommend Dealer

Yes

Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that everything went as planned, from making your appointment to bringing your car in and being notified when it was ready. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Jun 11, 2024 -

barryheller.bh responded

I was notified after I got my car back after the day I brought my car in that I needed front brakes on my car. Why wasn’t I told that the same day my car was there. Why make me come back when I could’ve had the work done while my car was there. Doesn’t make sense to me.

June 05, 2024

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Employee Rating

She's very nice and helpful. The service time was accurate as she told me. It's a good experience. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Jun 05, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

June 04, 2024

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Best person he got me in an out in a timely fashion. Will recommend Alex again Will recommend Alex again More

by Sheena6592

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided you with efficient service and got you in and out in a timely fashion. Your recommendation means a lot to us. If you need anything else, please don't hesitate to reach out. Enjoy your new car!

June 03, 2024

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It is the best Honda Branch and has a fantastic team. Shout out to Brandon Martinez for excellent customer service Shout out to Brandon Martinez for excellent customer service More

by israa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic review! We're thrilled you consider us to be the best Honda branch and to have a fantastic team. Thank you for the special shout out to Brandon for providing excellent customer service. We appreciate your kind words and look forward to serving you again in the future!

June 02, 2024

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My rep was very helpful. The wait wasn’t long and they did a thorough inspection of my vehicle. The wait wasn’t long and they did a thorough inspection of my vehicle. More

by OLACON88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that your representative was very helpful and that your wait wasn't long. It's great to know that we performed a thorough inspection of your vehicle. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 01, 2024

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This is our 3rd car from Honda of valley stream, and 9th car from Gary Lin. Great sales! car from Gary Lin. Great sales! More

by changluigi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your continued loyalty! We're thrilled to hear that this is your third car from Honda of Valley Stream and your ninth car from Gary. It's wonderful to know that you've consistently had great sales experiences with us. We appreciate your trust and look forward to serving you again in the future. Enjoy your new car!

May 30, 2024

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The check in was painless. The representative was professional and the waiting area was clean and comfortable. Oh yes, the service was up to its usual high level. The representative was professional and the waiting area was clean and comfortable. Oh yes, the service was up to its usual high level. More

by ED.JOHNSON1

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

May 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're pleased to hear that your visit was more than satisfactory and that our staff provided professional service. We appreciate your support and look forward to serving you again! Let us know if you need anything in the meantime.

May 26, 2024

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Employee Rating

What sets Brandon apart is his exceptional customer service. He made sure I felt comfortable and informed every step of the way. His attention to detail and willingness to go above and beyond truly mad service. He made sure I felt comfortable and informed every step of the way. His attention to detail and willingness to go above and beyond truly made a difference. More

by Cesar lantigua

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! Brandon's exceptional customer service truly sets him apart. He made sure you felt comfortable and informed every step of the way, and his attention to detail and willingness to go above and beyond made a significant difference. We appreciate your kind words and look forward to continuing to provide you with excellent service. Let us know if there is anything we can do to assist you.