Brandon Martinez | Page 28

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Brandon in our service department! It's great to know he kept you informed with updates and helped diagnose the issue promptly. We're glad we could get your car back to you quickly. Thank you for your kind words, and we look forward to serving you again in the future!

Honda of Valley Stream responded

We are sorry that you are not 100% satisfied with your service experience with us, but assure you we were trying to keep you safe and look out for the longevity of your vehicle. All of our tech recommendations are based on the conditions of the items on the vehicle or what is needed for the vehicle’s proper care. Our tech noted all 4 of the tires were dry, cracked, and rotting and needed replacing to avoid a blowout. When new tires are installed, they need to be balanced and aligned. To keep up the proper care of the vehicle and keep it functioning properly for you, it was time for the Coolant System Service. We assure you that we do not recommend services that are not needed. But they are just that, recommendations- you, as the owner, get to decide what gets done on your vehicle at all times. We truly are looking out for your safety and the safety of all our customers. Additionally, we want your vehicle to last as long as you need it to and help protect your investment. We are happy to help with these items and service your vehicle in the future. Please do not hesitate to reach out to us with other questions or concerns. Take care!

Honda of Valley Stream responded

We're delighted to hear that you consistently receive good service and appreciate the positive attitudes of the Honda workers. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your kind words and continued support!

Honda of Valley Stream responded

Thank you for your detailed feedback! We're glad to hear that you're enjoying your new Honda Accord Hybrid EX-L and appreciate your insights on the features. If you have any questions or need assistance with specific features like the Walk Away Auto Lock or the Brake System light, please don't hesitate to reach out. We're here to help ensure you have the best driving experience. Enjoy your new Honda Accord!

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you found our service and communication excellent. Your recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you found our waiting area very clean and our service excellent. It's wonderful to know that our staff was friendly, polite, and kept you informed of the wait time. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team helpful and friendly throughout your visit. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received courteous and professional service, with clear explanations of the problem and timely servicing of your car. If you need any further assistance, please don't hesitate to reach out. We're here to help!