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Brandon Martinez

Overview Reviews (301)

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Brandon Martinez

Brandon Martinez | Page 29

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

March 16, 2024

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Brandon was extremely nice and pleasant to talk to. He showed me about the warranty. I did not understand and now I do understand and what a great guy. He showed me about the warranty. I did not understand and now I do understand and what a great guy. More

by chefdebbie798

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Brandon provided you with exceptional service and took the time to explain the warranty to you. Your satisfaction is our priority, and we appreciate your kind words about Brandon's professionalism and helpfulness. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

March 13, 2024

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Brandon was really hospitable. He was very accommodating of my request for my car to be returned as soon as possible because I had to go to work. He gave me a thorough summary and He was very accommodating of my request for my car to be returned as soon as possible because I had to go to work. He gave me a thorough summary and was really helpful. I am very pleased with my service. More

by ASHLEYESTRADA225

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel

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Mar 14, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brandon provided you with excellent service and went above and beyond to accommodate your needs! Ensuring that our customers have a positive and convenient experience is always our priority, and we're delighted that Brandon's hospitality and efficiency made a difference for you. Your satisfaction is important to us, and we're glad that you're pleased with the service you received. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 13, 2024

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The service is good but the prices can be a little bit more reasonable o. more reasonable o. More

by LRCME44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Mark Skawinski

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Mar 13, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review and for your honesty. We work hard to make sure our prices fit with those of the market. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Mar 14, 2024 -

Honda of Valley Stream responded

March 12, 2024

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What’s to say when your good your good thanks for your service and I’ll be back service and I’ll be back More

by dmckissick19571

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2024 -

Honda of Valley Stream responded

We appreciate your kind words! It's wonderful to hear that you had a positive experience with our service. Thank you for choosing us, and we look forward to welcoming you back. If there's anything more we can do for you, please don't hesitate to let us know. Safe travels, and we'll be here when you return!

March 11, 2024

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They are very nice and so patient to service me. I really appreciate it. I will come back when I need. I really appreciate it. I will come back when I need. More

by enjoyny2

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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Mar 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that our team provided you with excellent service, showcasing patience and kindness. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Whenever you need assistance in the future, please don't hesitate to return. We'll be more than happy to serve you again. If there's anything specific you enjoyed or if there are ways we can further improve, feel free to let us know. We look forward to welcoming you back when the need arises!

March 09, 2024

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I believe that the waiting time can be improved. Such a strategy could dramatically increase customer satisfaction. Overall, Keep up the excellent work. Such a strategy could dramatically increase customer satisfaction. Overall, Keep up the excellent work. More

by inovation40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

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Mar 12, 2024 -

Honda of Valley Stream responded

Thank you so much for taking the time to review your experience with us. We are constantly working to improve our wait times without sacrificing the quality of our work. We look forward to seeing you again. If you need anything in the meantime, don't hesitate to reach out.

March 05, 2024

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Everyone was respectful and polite. They have great customer service . The only complaint I have is the wait time was a bit long but other than that everything was great. They have great customer service . The only complaint I have is the wait time was a bit long but other than that everything was great. More

by WONG.TORIAH2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2024 -

Honda of Valley Stream responded

We appreciate your feedback and are pleased to hear that everyone was respectful and polite, providing great customer service. We apologize for the longer wait time you experienced and appreciate your understanding. If there's anything we can do to improve your future visits or if you have any concerns, please don't hesitate to let us know. Thank you for choosing our services!

March 04, 2024

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He is an excellent employee and has great customer service. I was pleased with my experience dealing with him. service. I was pleased with my experience dealing with him. More

by Shipley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones , Jerry Lancaster JR

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Mar 04, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback! It's wonderful to hear that our employee provided excellent customer service, and you were pleased with your experience dealing with them. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to share. Thank you for taking the time to recognize their efforts!

March 01, 2024

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Great Service. . Brandon Martinez was a great help. Friendly and helpful person. Good environment and service . Brandon Martinez was a great help. Friendly and helpful person. Good environment and service More

by maddalinks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your great service experience and that Brandon Martinez was a helpful and friendly person. It's wonderful that you found the environment and service to be to your satisfaction. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments!

February 28, 2024

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Employee Rating

All employee are polite and nice. The place is super clean. And a very fast service 10/10! The place is super clean. And a very fast service 10/10! More

by hernandez201503

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our team! Politeness, cleanliness, and fast service are key elements we strive for, and we appreciate your recognition. If there's anything specific you would like to highlight or if there are ways we can continue to provide excellent service, please feel free to let us know. Thank you for the 10/10 rating and for choosing our services! We look forward to serving you again in the future.