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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 8

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

March 23, 2026

Dealership Rating

Employee Rating

The wait until my car was finished was longer than expected. And. Needed four more words expected. And. Needed four more words More

by MMA613

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 24, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback. We’re sorry the wait was longer than you expected. We know your time is valuable and truly appreciate your patience. If you’d like to share more about your visit, please don’t hesitate to reach out.

March 23, 2026

Dealership Rating

Employee Rating

Everyone is very nice and very professional. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. More

by LADYBUGVS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones

Mar 24, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the lovely feedback! We’re so glad you found our team friendly and professional, and that you enjoyed the clean, comfortable waiting area. Creating a pleasant environment truly matters to us. If you need anything at all, please don’t hesitate to reach out.

February 06, 2026

Dealership Rating

Employee Rating

Went in for a regular maintenance for oil change and tire rotation, they scratched my wheel rims paint. rotation, they scratched my wheel rims paint. More

by NK

Verified Customer

Workmanship

Recommend Dealer

Feb 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for bringing this to our attention. At this time, we’re unable to research the concern with only the username you provided. We do have cameras at the vehicle entry point and throughout the premises, which can help with a review once we have the correct details. Please contact Tony Vicente directly at 516-285-6655, ext. 126, so he can look into this further. Thank you!

February 05, 2026

Dealership Rating

Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. needed and expected. He’s great asset to Honda. More

by JJARRETTAL

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones, Mark Skawinski

Feb 06, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

February 03, 2026

Dealership Rating

Employee Rating

Good experience nice waiting area. Recall item fixed! Great place. Clean, comfortable and in and out easily Recall item fixed! Great place. Clean, comfortable and in and out easily More

by luluglenz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 04, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad your visit went smoothly, the recall was taken care of, and you were comfortable while you waited. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating

Employee Rating

Very communicative. Apologized for my service taking longer than originally planned. Very nice environment to bring my car for service. Apologized for my service taking longer than originally planned. Very nice environment to bring my car for service. More

by MIKAY522

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad our team kept you informed, acknowledged the delay, and made your visit comfortable. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating

Employee Rating

Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 09, 2026

Dealership Rating

Employee Rating

Happy New Year. Thank you Honda of Valley Stream and staff for the fast service. 🙏🏽 Thank you Honda of Valley Stream and staff for the fast service. 🙏🏽 More

by Tony S.

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Jan 09, 2026 -

Honda of Valley Stream responded

Hi Tony, thank you for the kind message and well wishes. We are happy to hear you received fast service and appreciate you choosing Honda of Valley Stream. Please feel free to reach out if there is anything we can help with.

January 09, 2026

Dealership Rating

Employee Rating

Brandon is always courteous and professional. He takes his time to explain whatever repairs are needed and prices. He takes his time to explain whatever repairs are needed and prices. More

by kimmy.davis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 09, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the kind feedback. We are happy to hear Brandon continues to provide courteous and professional service and takes the time to explain repairs and pricing clearly. Please feel free to reach out if there is anything we can help with.

January 05, 2026

Dealership Rating

Employee Rating

Brandon was really helpful and through and explained everything in great details that was done for the car. everything in great details that was done for the car. More

by KALEEM_Z

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Jan 06, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad to hear Brandon walked you through everything clearly and made sure you understood all the details of your service. Please reach out if you need anything.