Brandon Mierish | Page 10

I am very happy with the customer service I received! Brandon and Wes were very friendly, knowledgeable, and able to get me a great deal on my new car. I am so happy with it! Brandon and Wes were very friendly, knowledgeable, and able to get me a great deal on my new car. I am so happy with it! More

by anysselopez Verified Customer Verified Customer

Report | Print

Great experience, sales and management worked with me to get the best deal possible. Follow up was great also. get the best deal possible. Follow up was great also. More

by riniguez2 Verified Customer Verified Customer

Report | Print

Great experience! I’ve purchased several new vehicles over the years, but have never had an experience as good as I had here. Everyone was friendly and attentive. over the years, but have never had an experience as good as I had here. Everyone was friendly and attentive. More

Report | Print

Our Experience was wonderful ... Brandon was Amazing. All the people inside the dealership made us feel like family. Thank you ... you have Ram customers for life. ... the people inside the dealership made us feel like family. Thank you ... you have Ram customers for life. ... More

Report | Print

I purchased a 2021 Jeep Wrangler Rubicon from Carl Burger Dodge and it was easily my best car buying experience. Everyone I worked with was friendly, knowledgeable and honest. They made the car buying experi Dodge and it was easily my best car buying experience. Everyone I worked with was friendly, knowledgeable and honest. They made the car buying experience effortless and went above and beyond to help me purchase exactly what I wanted. I will absolutely purchase from Carl Burger again and it was well worth the drive from Temecula. More

Report | Print

Great service 👍🙏 . I went in looking for a used truck but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 More

by thomasevans3rd Verified Customer Verified Customer

Report | Print

It’s under a terrible experience that I write to you today 02JUN2021. I recently purchased a 2021 Dodge Ram 1500 Bighorn from your dealership. Unfortunately the next day my driver side window broke. My today 02JUN2021. I recently purchased a 2021 Dodge Ram 1500 Bighorn from your dealership. Unfortunately the next day my driver side window broke. My attempt at getting it fixed through your service department is where this bad experience comes from. I don’t know if you know it, but folks are leaving rather bad reviews of your dealership. Mine is no different. For weeks now, I’ve been listening to the constant excuses from the folks in service and parts, and today even the sales manager. I was at a point this morning where I really just want to return the truck; not because it’s bad or no-good, but because at this point my view of Dodge is tainted. This kind of experience has lead me to believe I’ve made a mistake in taking a chance with this company and my money would have been better spent elsewhere. Here's the issue I’ve dealt with: After buying the truck, the next day the driver side window broke. Very simple thing to have fixed, however, I had nothing but excuses to deal with. They ordered the window, said it would be there next week on said day, when that day came, I called to ask if it had arrived, no-one knew what I was talking about. So we tried again, they said it would be there the next week on said specific day, I called and they said it got delayed. It'll be there next week on said specific day. I get a call days later saying it has arrived. So I show up on that day, which is today 02JUN2021, to drop off my truck and let them fix it. Here's what I'm told, "The system says the window arrived, however, it did not." So I talk to the sales manager to figure out what's wrong. He agrees to have them take a window out of another vehicle and install it on mine, he says it'll just take a few hours, I tell him I'll be back before they close. I show up after work, and I'm provided with "Your truck is not ready, the part is on order and it'll be here tomorrow." Bad bad business when people don't do what they say they're going to do. I picked up my vehicle and will not be doing business with your dealership, I will never purchase from you all again. It kills me that I’ll drive far away if need be, to get anything done to the truck, just because I feel like it’s much better to avoid a place I’ve come to know as a place to not visit. I will be forwarding my experience to Dodge Corporation so that they know what kind of bad reputation is being gained from Carl Burger Dodge Chrysler Jeep Ram World More

by bsh.hinkle Verified Customer Verified Customer

Report | Print

I purchased my new 2021 RAM, but unfortunately the truck had issues with the Apple CarPlay. This was obviously not something Carl Burger did - but was an issue that happened on the assembly line. When I bro had issues with the Apple CarPlay. This was obviously not something Carl Burger did - but was an issue that happened on the assembly line. When I brought it to the attention of the staff at Carl Burger, they worked tirelessly to fix the situation, offering a rental car when needed and an extended warranty. Their efforts did not go unnoticed. I appreciated their ongoing customer service and care. More

Report | Print

Brandon was my salesman and he was very knowledgeable. You aren’t going to find a more laid back, courteous, and friendly place that doesn’t pressure you to buy around. You aren’t going to find a more laid back, courteous, and friendly place that doesn’t pressure you to buy around. More

Report | Print

Brandon Mierish was great with providing information and answering questions about the Jeep. We did online research and had several questions regarding options. We had to order one to have everything we wan answering questions about the Jeep. We did online research and had several questions regarding options. We had to order one to have everything we wanted. Brandon kept us updated during this process and returned phone calls promptly. The vehicle had some issues when we purchased it. The next week I returned the vehicle to fix the broken part, he was extremely help full. Brandon is an outstanding representative of your dealership. More

by york7183 Verified Customer Verified Customer

Report | Print