Brent Hitt
Brent Hitt at Murray Ford of Starke
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Brent Hitt

SALES ASSOCIATE

Murray Ford of Starke

13447 US-301
Starke, FL 32091

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4.9
54 Reviews

Hello, my name is Brent Hitt, and I have been with Ford for about 7 years now. I am a Florida native and when I'm not working, I love spending my time on the water, whether its fishing or enjoying the day. During my time in this business I have enjoyed educating people on the Ford product and assisting them in finding their perfect vehicle. Please allow me the opportunity to assist you in your next vehicle purchase.

Dealership Experience

5 yrs, 2 mos

4.9

54 Reviews

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54 Reviews of Brent Hitt

April 05, 2024

Dealership Rating
Employee Rating

Everyone is great. Sales team are friendly and considerate. Management is considerate of your needs. They go all out to satisfy their customers. More

by Parmentet_jd
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carol Still, Mike Catman , Joey Faulkner

March 28, 2024

Dealership Rating
Employee Rating

BRENT IS ALWAYS A PLEASURE TO DEAL WITH. HE HAS US IN AND OUT IN NO TIME.WE LOOK FORWARD TO FUTURE PURCHASES WITH BRENT AND MURRAY FORD. More

by Grady Lloyd
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 18, 2024

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Brent Hent And Murry Ford were a pleasure to do business with. They made the buying process as easy as possible. I look forward to doing business with them in the future. More

by michael
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael McKenzie

March 07, 2024

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Employee Rating

Brent wa a pleasure to work with and the dealership really followed thru. I am satisfied with my purchase from Murray Ford. More

by Dale C.
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Andrews, Dan Espie

January 17, 2024

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Fantastic place to buy a vehicle from Amir to David Green great place! Customer Service is outstanding! More

by Cary88
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Recommend Dealer
Yes

January 17, 2024

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Easy access and friendly people to work with. I would highly recommend them to anyone! More

by brobillyjines
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Recommend Dealer
Yes

Other Employees Tagged: Belal Shaban, Dan Espie

September 20, 2023

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My husband and I were looking for a used VW. Murry had one and it was perfect for us. Brent Hitt, our sales rep. was kind, very helpful and we were treated like family. I've had the VW Beetle fo More

by mahh1954
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joey Faulkner, Dan Espie

August 13, 2023

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They acted as a broker and obtained my asking price on my custom Harley, about $1500 over KBB. I bought a 2022 Jeep Wrangler Sport. They put on Rubicon tires and replaced the tire pressure sensors at no cost More

by Kck1670
Sales Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Murray Ford of Starke responded

Thank you! I am glad we were able to help! Bruce

August 09, 2023

Dealership Rating
Employee Rating

The team acted as a broker and obtained my asking price for my custom Harley (about $1,500 over KBB), and I traded for a Jeep Wrangler. The one hiccup we had, was the tire pressure sensors were bad. After More

by Kck1670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

Murray Ford of Starke responded

Dear Kck1670, I am sorry to hear that you feel like you had a less than perfect experience with us after your purchase. My name is Bruce, I am one of the Managers here at Murray. Can you tell me more about how I can reach you to see if I can help with your Jeep? My email address is brucelawton@getyourford.com. I would be happy to see if I can be of assistance! Thanks very much, Bruce

Aug 09, 2023

Kck1670 responded

I bought a 2022 Jeep Wrangler. We made the deal and they put on Rubicon tires at no cost. I thought, "Great, these guys really care". The tire pressure sensors were nonfunctional or missing (I don't know their method of action). I brought the vehicle in and was told that they were ordering the parts and they would call me. 2 weeks later - no call! I called and spoke to Ramon. He was polite and respectful but said he was told NOT to order the parts and that I was told to take it to Chrysler and have them program it. I was never told this. At about that time, I received a survey in my email. I called Murray Ford and told the lady that I wasn't sure what to do because it seems like Murray doesn't care about their customers after the sale. Would they like to resolve my issue prior to me filling out the survey. She hung up on me and refused to answer calls from my phone number. I was not rude or insolent and did not raise my voice, although it may have rung of frustration. Brent did great, but of course he just had a baby and has had more important things to tend to.

Aug 09, 2023

Murray Ford of Starke responded

Christopher, Thank you for the response! I will check on this for you, you are correct, the Sales Associate is typically the person that keeps everything moving forward on items like this, but with Brent being out with the Baby I can see why there may have been a lack of communication. I am glad to hear that we upgraded your wheel and tire package to a Rubicon set! I am a Jeep owner as well, and my best guess is the tire sensors have to be matched to your Jeep when the wheel and tire swap happened. I have seen it done on mine and it is a pretty easy fix, that is if the sensors where in the Rubicon wheels and tires and they are compatible. It may have to be performed at our sister store however, I am not sure the programmers are universal. Being a Ford store I am not sure if we have the correct equipment, but I will check for you to see what needs to be done and where. Let me check on this for you, and get the details of the situation, and what I can do to assist! I am confident we can get this taken care of for you! Thank you, Bruce

Aug 09, 2023

Kck1670 responded

Thank you. I sent you my phone number through email

Aug 10, 2023

Murray Ford of Starke responded

Thank you for the email! I am glad we were able to get everything taken care of for you. If you have any further questions, please feel free to let me know. Bruce

July 28, 2023

Dealership Rating
Employee Rating

They met the numbers I requested. I bought a nice Jeep Wrangler Sport. Rubicon tires were added at no cost to me. More

by Kck1670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Faulkner , Frank

Jul 28, 2023

Kck1670 responded

Keep up the good work!

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