Brent Penn | Page 21

My very 1st Purchase with Lexus, truly impressed start to finish of this transaction. You get what you pay for! My wife and I are glad we purchased with Northside. finish of this transaction. You get what you pay for! My wife and I are glad we purchased with Northside. More

by Tex19 Verified Customer Verified Customer

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Excellent service and vehicles at Northside Lexus and the friendly and very capable people working there are the best especially Bobby and Brent !! Will be back for my next car as well!! friendly and very capable people working there are the best especially Bobby and Brent !! Will be back for my next car as well!! More

by JTDORMAN Verified Customer Verified Customer

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Salesman, Randy, 5 stars. Front desk staff, 5 stars, Finance mgr, Brent, 5 stars. Sales dept mgr, 5 stars. Trade in dept, 1 star. Bait and switch tactic regarding your trade in is inexcusable for Lexus Finance mgr, Brent, 5 stars. Sales dept mgr, 5 stars. Trade in dept, 1 star. Bait and switch tactic regarding your trade in is inexcusable for Lexus. Don’t give me an online quote range and then not even meet it when I bring in the trade, which was a 2020 in perfect condition with only 8,200 miles on it. Very angry about that. They also didn’t meet my written quote from car max and auto nation. Not the kind of integrity I expect from Lexus. More

by Timeforatrip Verified Customer Verified Customer

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Mike Driskill was great! I dealt with him when I bought my 2012 RX350 & stayed in touch regarding my 2012 even though I imagine he juggles lots of things. My husband, Jon, & I appreciate him finding the e my 2012 RX350 & stayed in touch regarding my 2012 even though I imagine he juggles lots of things. My husband, Jon, & I appreciate him finding the exact car that I was looking for. More

by KAREN78 Verified Customer Verified Customer

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Very professional service. Everyone we met seemed to care about our overall experience. No haggling needed when it came time to make a deal. Would recommend this dealership to our friends about our overall experience. No haggling needed when it came time to make a deal. Would recommend this dealership to our friends More

by Masonh79 Verified Customer Verified Customer

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This dealership is fantastic. From my original inquiry to walking out with my keys I had no issues and always great customer service, I spent an hour the day of from walking in to test drive to walking out w walking out with my keys I had no issues and always great customer service, I spent an hour the day of from walking in to test drive to walking out with keys and it was phenomenal More

by STEPHEN.NELON Verified Customer Verified Customer

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Overall, we were pleased with the dealership and the buying experience. Our sales rep, Joe Finley, was prompt, courteous and reasonably through..His manager, ditto. Finance was efficient, not pushy at buying experience. Our sales rep, Joe Finley, was prompt, courteous and reasonably through..His manager, ditto. Finance was efficient, not pushy at all. Only disappointment was trade in appraisal, initially. They did “low ball” me, initially. More

by JCMULLIS Verified Customer Verified Customer

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Northside Lexus has got it together. The service is outstanding. I had a 2018 Lexus RX that I had been bringing in for service for almost 2 years. Analy Garcia always helped me and takes very good ca outstanding. I had a 2018 Lexus RX that I had been bringing in for service for almost 2 years. Analy Garcia always helped me and takes very good care of me. More

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Nice hospitality. Honest conversation and quickly made a deal. Provided concise information and found an alternate vehicle when the one we were looking for was unavailable. Very pleased overall. Thank you f deal. Provided concise information and found an alternate vehicle when the one we were looking for was unavailable. Very pleased overall. Thank you for the effort. More

by Rob Verified Customer Verified Customer

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One of the most advanced dealerships we have in houston. I love the ambience of this place and would recommend to everyone that I know. I love the ambience of this place and would recommend to everyone that I know. More

by Gmkhan1987 Verified Customer Verified Customer

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