Brent Penn | Page 27

The dealership was very clean and organized. Once my mother and I arrived, no one came out to assist us, but we knew exactly what we wanted to look at. So we went to front desk and requested off their w mother and I arrived, no one came out to assist us, but we knew exactly what we wanted to look at. So we went to front desk and requested off their was a rep available to assist us and Nick was right there to take care of us. We told him the number on the vehicle we wanted to view and he immediately went to get the vehicle. Unfortunately we had to leave because my mom and I left our drivers license at a previous complex. But we returned the next day and Nick was with another customer and Jared helped us out to find what we needed! More

by CLAZZYV Verified Customer Verified Customer

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Excellent Customer Service!!! Mr.Washington listened to my concerns and address each one of them approximately. Brief reminder of how Customer Service use to be!!!!! my concerns and address each one of them approximately. Brief reminder of how Customer Service use to be!!!!! More

by Polk Verified Customer Verified Customer

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The purchase of my wife’s RX350 was seamless. Randy Covert is knowledgeable and professional. Brent assisted the financial process using my secured funding. His presentation of Lexus’s sales products Covert is knowledgeable and professional. Brent assisted the financial process using my secured funding. His presentation of Lexus’s sales products led to the extended warranty purchase. Outstanding dealership inventory, presentation, staff, and service; great experience. More

by NebTex Verified Customer Verified Customer

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Hassle free buying experience with Mr. Nick Makrakis. The RX 350 is a great SUV with excellent build quality if one can ignore a lack of steering precision found in competing German models. RX 350 is a great SUV with excellent build quality if one can ignore a lack of steering precision found in competing German models. More

by tmai0 Verified Customer Verified Customer

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Mr. Eddie Washington made my experience with Northside Lexus a very pleasant one. He was engaging from the very beginning (but not overbearing). Mr. Washington was very informative and was able to answe Lexus a very pleasant one. He was engaging from the very beginning (but not overbearing). Mr. Washington was very informative and was able to answer all of my questions with sufficient detail. In fact, because of his professionalism and friendly disposition, I returned to this specific dealership to purchase my Lexus. I was offered a "slightly better price" at Westside Lexus for a similar vehicle. Because of Mr. Washington's warm and friendly demeanor, I wanted to make my purchase through him in particular. I made the decision to drive 30 miles further for this purchase because I valued his customer service. I didn't see Mr. Washington as a "salesman" but rather an associate. More

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We have purchased now 4 vehicles from Northside Lexus. The salesman - Mark Green - was very helpful. Brent Penn was as well very helpful - very patient with us explaining our options with extended coverag The salesman - Mark Green - was very helpful. Brent Penn was as well very helpful - very patient with us explaining our options with extended coverage. The vehicles upon receipt were ready even down to adding radio stations we commonly used in our previous vehicles and ensuring our Bluetooth was working. Thanks guys- y’all were awesome! More

by Wrosenbusch Verified Customer Verified Customer

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Jayson Yeomans did a great job showing us the RX’s we were interested in. We made a choice and closed the sale. He was attentive to all of our questions and thoroughly covered the basic and technology fe were interested in. We made a choice and closed the sale. He was attentive to all of our questions and thoroughly covered the basic and technology features. He was friendly and generous with his time. We highly recommend him. Brent Penn in finance quickly got us through the finance paperwork with good explanations of the forms involved. More

by Dave & Ann Verified Customer Verified Customer

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Bobby is always on top of things! He reminds us a few mths before lease is up, gets ball rolling on new car desired and always takes great care of us! He is caring and extremely helpful. We will only use mths before lease is up, gets ball rolling on new car desired and always takes great care of us! He is caring and extremely helpful. We will only use Bobby to buy our Lexus. Thank you for the great service! More

by SSHOOKEM Verified Customer Verified Customer

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Danh was a great pleasure to work with! He addressed all of our concerns and made sure we were happy with our purchase. thank you! of our concerns and made sure we were happy with our purchase. thank you! More

by ryantcantu Verified Customer Verified Customer

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Wasn’t happy with the mishap of replacing battery after day 2 of ownership, but Satisfaction Met and Fulfilled with Excellence, thanks to Herb Miller! day 2 of ownership, but Satisfaction Met and Fulfilled with Excellence, thanks to Herb Miller! More

by XLUSIVEP2020 Verified Customer Verified Customer

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