Brent Penn
Brent Penn at Northside Lexus

Brent Penn | Page 32

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
5.0
475 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

14 yrs, 9 mos

5.0

475 Reviews

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475 Reviews of Brent Penn

October 24, 2020

Dealership Rating
Employee Rating

We were greeted with warmth and welcome by Needham. However the manager felt the need to express we needed to package up the deal before we left for the day. After that deal did not materialize due to More

by j4inc1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell

Oct 30, 2020

Northside Lexus responded

It's hard to see this feedback as we want guests to be confident throughout the sales experience. Additionally, we strive to take excellent care of our loyal customers and I am sorry for leaving the wrong impression. I will discuss these concerns with my team so we can work towards improving our processes. Thank you for your business. Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

October 23, 2020

Dealership Rating
Employee Rating

I would just like to thank Donnie for such excellent service and he was very Friendly and very knowledgeable Will definitely return to this location Thank you again More

by mbrown877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb

Oct 23, 2020

Northside Lexus responded

Thank you for trusting Northside Lexus with your business! We'll be sure to share this feedback with Donnie and we look forward to taking care of you during your next visit!

October 23, 2020

Dealership Rating
Employee Rating

We worked with Eddie Washington to buy a used RX350. Eddie has been amazing, solving minor problems faster than we could find them. Wonderful experience at Northside Lexus. More

by robin29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Washington

Oct 23, 2020

Northside Lexus responded

Robin - thank you for shopping at Northside Lexus and for sharing this feedback! We're glad to hear that Eddie helped you purchase a Lexus RX 350 that suits your needs. Safe travels!

October 17, 2020

Dealership Rating
Employee Rating

Needham Shotwell is the best Certified Master Salesman! I’m on my 3rd Lexus, and he’s sold me every one. For Finance? Can’t go wrong with Brent Penn. Service? Agustin Soto has me covered. Fender bender More

by deniserwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Agustin Soto , Felipe Lozano

Oct 19, 2020

Northside Lexus responded

Thank you so much for taking the time to leave us a review! We are so glad Needham, Brent, Agustin, and Felipe have taken such good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

October 15, 2020

Dealership Rating
Employee Rating

We received excellent service and attention from Eddie Washington. He was very in tune to our needs and eager to please. Thank you so much! More

by sally@thegrimes.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Washington

Oct 15, 2020

Northside Lexus responded

Thank you for taking the time to share, Sally! It is wonderful to hear that Eddie delivered such attentive service. We appreciate your support and hope to work with you again at Northside Lexus!

October 08, 2020

Dealership Rating
Employee Rating

This was my 10th straight purchase of a Lexus. It is always a positive experience. They found the car I wanted and had it to me the next day. Will never purchase anything else. More

by Bobcat73
Recommend Dealer
Yes

Other Employees Tagged: Barry Bartel

Oct 08, 2020

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and we are so grateful for your longtime business. We hope that you continue to enjoy your newly purchased vehicle!

October 04, 2020

Dealership Rating
Employee Rating

From entering til the end: inviting ambiance, great customer service and listener to needs, attentive, and worked hard to pleased the customer and they did! More

by dm_villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danh Nguyen

Oct 04, 2020

Northside Lexus responded

Thank you for the kind review! We are so happy to hear that you had an excellent experience at Northside Lexus. Safe travels and we hope to work with you again next time!

October 02, 2020

Dealership Rating
Employee Rating

Great experience buying from here. Eric Fuller and Brent Penn did a great job helping us out. I love my new car. We will be back. More

by mjamie68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fuller

Oct 02, 2020

Northside Lexus responded

Thank you for posting about your 5-star experience with our Northside Lexus team. We are glad to hear that Eric and Brent were such a pleasure to work with. Safe travels in your new car!

October 01, 2020

Dealership Rating
Employee Rating

Great reliable service every time, got a super deal on a pre owned vehicle & they beat all competitors prices for same suv, financing was quick & awesome also. Top rated dealership! More

by Jc Klaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Bomar

Oct 02, 2020

Northside Lexus responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Northside Lexus, and we hope that you continue to enjoy your newly purchased SUV!

October 01, 2020

Dealership Rating
Employee Rating

I loved my experience at Northside Lexus. From the moment I walked in, I got the "Red Carpet" treatment. I highly recommend Northside Lexus and wouldn't go any place else. I will be a customer for l More

by ZAVALAEMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Green, Marcus Atkins, Doug Gilmer , Tim Karmout

Oct 02, 2020

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and it means a lot to know that we earned your loyal business. We look forward to your next visit!

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