Brent Schettler | Page 4

I had a great experience buying my 2021 Audi Q8. Super easy! It was definitely worth my time to cross the border and do business in Iowa! My only frustration is that I’m still trying to connect the app easy! It was definitely worth my time to cross the border and do business in Iowa! My only frustration is that I’m still trying to connect the app to my car and I can’t get past the dealer verification process. More

by rrockcr Verified Customer Verified Customer

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I leased a new 2021 Audi SQ5. Anando, the salesman, was easy to work with and answered all my questions pertaining to this vehicle. The general manager, Brent, was also great to work with throughout this p easy to work with and answered all my questions pertaining to this vehicle. The general manager, Brent, was also great to work with throughout this process. Alex was my finance manager and made the end of my car buying process very easy. I look forward to doing business with Audi of Des Moines again in the future! More

by MICHAELA ROBINSON Verified Customer Verified Customer

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Came in to look at the new 2021 Q3s and was impressed by the service! Brent and Mercy were awesome with setting up everything I needed with my purchase. Thank you Audi DSM! the service! Brent and Mercy were awesome with setting up everything I needed with my purchase. Thank you Audi DSM! More

by Haley Curtis Verified Customer Verified Customer

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I was prepared to purchase nation-wide. When I found Audi of DES Moines, the search came to an easy halt. Professional, high-touch staff and simple, seamless transaction. Audi of DES Moines, the search came to an easy halt. Professional, high-touch staff and simple, seamless transaction. More

by Daryl Verified Customer Verified Customer

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Elvis Felic provided excellent customer service on my car purchase. He answered all of my questions clearly and completely. Elvis was focused on meeting my needs in a new car, and I didn’t feel pressured t purchase. He answered all of my questions clearly and completely. Elvis was focused on meeting my needs in a new car, and I didn’t feel pressured to buy other than on my terms and timeframe. After the sale, Elvis was very responsive to additional questions and follow up. The rest of the team at Audi Des Moines whether in management, finance or service have all been top notch as well. More

by CJ_HENDERSON Verified Customer Verified Customer

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Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the clean and modern building. More

by mrjones Verified Customer Verified Customer

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I need to install my pedal cover. The technician. was not available and have to schedule for a service next week. Please schedule me for next week. Thank you available and have to schedule for a service next week. Please schedule me for next week. Thank you More

by lady.byler Verified Customer Verified Customer

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Everything was erased on my settings, no offer to help reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. reset. When asked about the tar on the wheel well, I was told where to buy the product to remove it. I was told they did not have time to remove it. The car was washed not vacuumed. I got rid of a Mercedes in 09 for the same reason, lack respect for the customer. I worked for Nordstrom & know what good customer service means to a company. I miss the excellent service I received at Lexus. My only positive at Audi has been Mercedes, my sales person More

by mimicarlstrom Verified Customer Verified Customer

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Car came fast and staff was very helpful. Thanks Audi of Des Moines. My only complaint would be when somebody tells you no on extended warranty don’t continue to ask them the same question three more times. Des Moines. My only complaint would be when somebody tells you no on extended warranty don’t continue to ask them the same question three more times. Brent the general manager was extremely friendly. I need a ride to Audi of Des Moines and he came all the way to Newton Iowa and picked me up at the front door. This is my third Audi and I love driving them. More

by adam.hird Verified Customer Verified Customer

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I am enjoying my car very much. Everything was explained very well so I’m comfortable driving the electric system. Our family has driven Audi’s for several years. We bought Audi’s for our children when th very well so I’m comfortable driving the electric system. Our family has driven Audi’s for several years. We bought Audi’s for our children when they started driving. They are very safe cars More

by rbgalligan Verified Customer Verified Customer

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