Brent Smith

Very happy with the service I received. Service department was very efficient and helpful with another issue. Would recommend to everyone. My salesman even tried to resolve an issue and sch Service department was very efficient and helpful with another issue. Would recommend to everyone. My salesman even tried to resolve an issue and scheduled an appointment for it to be fixed More

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The guys here were great, friendly, and helpful. Brent Smith was Amazing! This dealership is the best in the area. Brent Smith was Amazing! This dealership is the best in the area. More

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They are kind and courteous. They exceed expectations to help there customers. I highly recommend Ford Of Cookeville for all your purchasing needs. They exceed expectations to help there customers. I highly recommend Ford Of Cookeville for all your purchasing needs. More

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Nick was extremely patient with me and my wife over the course of a week to get us in the truck we were looking for. All of the staff including the manager showed nothing but patience with my kids during course of a week to get us in the truck we were looking for. All of the staff including the manager showed nothing but patience with my kids during the process. More

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⭐⭐⭐⭐⭐ I had an amazing experience at Ford of Cookeville! Nate and Brent went above and beyond to make the whole process smooth and stress-free. They were knowledgeable, friendly, and truly cared about findi Nate and Brent went above and beyond to make the whole process smooth and stress-free. They were knowledgeable, friendly, and truly cared about finding the right vehicle for me. I never felt pressured, and they took the time to answer all my questions. If you’re looking for a team that makes car buying easy and enjoyable, I highly recommend asking for Nate and Brent! More

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Always a great experience with anyone at Ford! They work hard for their customers and do whatever they can to make the deal happen! They work hard for their customers and do whatever they can to make the deal happen! More

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I honestly do not recommend purchasing any of their used inventory. We purchased a vehicle in February and put around 3,000 miles on it. We've had it 3 months. My husband noticed an oil leak and we schedu inventory. We purchased a vehicle in February and put around 3,000 miles on it. We've had it 3 months. My husband noticed an oil leak and we scheduled an appointment asked them to change the oil, rotate the tires, and look at it. We left almost 3 hours later with an estimate for over $10,000 in repairs. Never believe anything you're told while you're on the lot. If you're looking for a vehicle and you have your heart set on a Ford, find a different dealership. Do not service your vehicle in their shop - I truly believe they broke the bolt on the exhaust manifold just to add $3,600 to the estimate for repair. It magically broke off when they pulled it in to the service shop. WORST EXPERIENCE EVER. More

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Brent Smith is a fantastic salesman! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! !! Wonderful purchase experience . He is very helpful. He goes above and beyond!! More

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Patient and good to work with-mature for his age-not pushy-very accommodating-nuce pushy-very accommodating-nuce More

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Great experience! I would recommend anyone to go to Nathan or any of the others at Ford in Cookeville! I would recommend anyone to go to Nathan or any of the others at Ford in Cookeville! More

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