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272 Reviews of Brent Stump
December 07, 2024
Experience was great, I appreciate the help and assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! assistance from Brenton. This I one of the many time I have come to this Toyota and I enjoyed their impeccable service !! More
by Brendy N
Verified CustomerOther Employees Tagged: Katie Fuller, Zach Claybrooks, Costas Hernandez, Jeff Silvers
November 27, 2024
Smooth, uneventful execution! Scheduled appointment by telephone. Arrived 10 minutes prior to appointment time. Waited 40 minutes in bright, comforatble waitng room with clean ba Scheduled appointment by telephone. Arrived 10 minutes prior to appointment time. Waited 40 minutes in bright, comforatble waitng room with clean bathrooms and endless coffee! You might do a little better with another dealer/service center or you could a worse lot worse with the other guys. Best wishes for continued success! Cheers! More
by hickey72
Other Employees Tagged: Simon Chan
November 24, 2024
Everytime I am here they treat me like family. Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people aro Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people around me. More
by brendan Lazaroff
Other Employees Tagged: Austin Meek, Zach Claybrooks, Carlos Ortega, Costas Hernandez, Merrick Shaw, Gregory Munroe, Manny Alcantara, Simon Chan , Todd Pluger
November 21, 2024
August 8, 2024: Vehicle (15,7xx miles) was taken in for a check engine light. I was told nothing was wrong and they cleared the code. October 7, 2024: Vehicle (18,5xx miles) was taken in for a check engi check engine light. I was told nothing was wrong and they cleared the code. October 7, 2024: Vehicle (18,5xx miles) was taken in for a check engine light. I was told nothing was wrong and they cleared the code. When I pressed to have the issue addressed further. I was told “Toyota corporate makes us jump through a bunch of hoops in order to get paid for warranty work. Bring it back as soon as the light comes back on.” I did not realize it at the time, but this should have been a sign that this dealership is shady. November 15, 2024: Vehicle (19,7xx miles) was taken in for a check engine light. I was told that it is NOT covered under warranty and I had to pay $1,700 for repair. I was naïve and trusted Toyota to stand behind their vehicle and warranty and they will not. Maybe if Cobb County Toyota would have done more than just clear the code back in August, my repair bill would have been much less. We will never know. Do not trust Cobb County Toyota to service your vehicle. They do not care about helping you. All they care about is taking money from you. More
by ryan.m.moore
Other Employees Tagged: Todd Pluger
November 20, 2024
I have always loved Cobb County Toyota and most likely will continue to take my vehicle there. However, after having $600 worth of services done on Saturday, my battery completely died, and I had to pay $ will continue to take my vehicle there. However, after having $600 worth of services done on Saturday, my battery completely died, and I had to pay $200 for a tow and $360 for a new battery. I believe this could have been prevented if my battery had been checked during the initial service. It is extremely frustrating. More
by ASHLEYKIRBY402
Other Employees Tagged: Jeff Silvers
November 15, 2024
All of the employees that I dealt with were both courteous and professional. Within the day, they diagnosed the problem in my front suspension and called me with recommendations. They performed th courteous and professional. Within the day, they diagnosed the problem in my front suspension and called me with recommendations. They performed the work I approved, which actually fixed the problem. I'm noting this because I had taken my car to an independent shop a week earlier for the problem - their work did not fixed the problem - they continue to push back on me so I decided to try Cobb County Toyota. Lastly, the availability of a courtesy shuttle is a great service. Driver was very nice. More
by GSCHWEITZ
Other Employees Tagged: David Cobb
October 30, 2024
I have purchased my last two cars from this dealership and have been getting service from this dealership since 2006. My service experience two weeks ago was the worst service experience I’ve ever experi and have been getting service from this dealership since 2006. My service experience two weeks ago was the worst service experience I’ve ever experienced! More
by SLHOLLAND
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