Brent Stump | Page 11

Was in and out within less than an hour. Brent was extremely helpful and answered all my questions. Brent was extremely helpful and answered all my questions. More

by momcigar1 Verified Customer Verified Customer

Report | Print

All of the employees that I dealt with were both courteous and professional. Within the day, they diagnosed the problem in my front suspension and called me with recommendations. They performed th courteous and professional. Within the day, they diagnosed the problem in my front suspension and called me with recommendations. They performed the work I approved, which actually fixed the problem. I'm noting this because I had taken my car to an independent shop a week earlier for the problem - their work did not fixed the problem - they continue to push back on me so I decided to try Cobb County Toyota. Lastly, the availability of a courtesy shuttle is a great service. Driver was very nice. More

by GSCHWEITZ Verified Customer Verified Customer

Report | Print

I have purchased my last two cars from this dealership and have been getting service from this dealership since 2006. My service experience two weeks ago was the worst service experience I’ve ever experi and have been getting service from this dealership since 2006. My service experience two weeks ago was the worst service experience I’ve ever experienced! More

by SLHOLLAND Verified Customer Verified Customer

Report | Print

I brought my car in for what I thought was needed (oil Change) but was told it needed a free tire rotation! :) Change) but was told it needed a free tire rotation! :) More

by rmeier811 Verified Customer Verified Customer

Report | Print

They lied about everything to me and took off parts on my car without asking. car without asking. More

by REBECCACHANEYRC28 Verified Customer Verified Customer

Report | Print

It was good. Got there and they got me checked in and done quick and easy. Got there and they got me checked in and done quick and easy. More

by NICKSAVALA Verified Customer Verified Customer

Report | Print

Brenton was great! Went in on a Saturday and it only took 40 mins to get my car back. Brenton was very prompt in helping everyone and gave great customer service . Went in on a Saturday and it only took 40 mins to get my car back. Brenton was very prompt in helping everyone and gave great customer service . More

by Agreene Verified Customer Verified Customer

Report | Print

Took care of my needs. Very fast and efficient A good experience all around thanks Very fast and efficient A good experience all around thanks More

by JANROBERDS Verified Customer Verified Customer

Report | Print

I always have a fantastic experience from start to finish. Highly recommend this dealership always finish. Highly recommend this dealership always More

by BANDMGEIGER Verified Customer Verified Customer

Report | Print

Cobb County Toyota 10/12/2024 Ladies Beware! !! I came in for routine service front brake pads and tire rotation. I needed an oil change so I added it. Then I received a call regarding my tires. !! I came in for routine service front brake pads and tire rotation. I needed an oil change so I added it. Then I received a call regarding my tires. I was told my tires needed to be replaced. I had already replaced one because of a nail with Cobb County Toyota. I was told about a special on buy 3 tires get 1 for a $1. Sounds great what's the price of the tires I currently have? Brenton T. Stump tells me, "You have Dunlop tires. Gives me the pricing of $871 for the set of 4." I say, "I'm going to get them taken care of but, not today I was not prepared to pay that amount along with the other services I'm having done." He then says, "If you don't get them done your transmission will be affected." So then I go to the counter with a male friend to get him to repeat his statement. It was very unfortunate that not only was he attempting to take advantage of me but, I had Michelin tires all around my car. I understand commissions but, this experience will definitely have me think twice about doing business with someone I haven't dealt with before. More

by JOLEAH82 Verified Customer Verified Customer

Report | Print